Samuel Giovino
Phoenix
Summary
Top-performing automotive sales professional with a proven track record of exceeding sales targets, delivering exceptional customer experiences, and driving dealership profitability. Expert in new and used vehicle sales across all makes and models, with deep knowledge of financing, inventory, and customer lifecycle management. Known for breaking records, building trust, and leading by example.
Overview
8
8
years of professional experience
Work History
Sales Professional
Liberty Buick GMC
06.2024 - Current
- Build rapport with customers in the showroom and on the lot, identifying needs and presenting vehicle options
- Conduct product demonstrations and test drives, highlighting features, benefits, and warranty coverage
- Manage phone, walk-in, and online inquiries (OfferUp, Facebook Marketplace), setting appointments and converting leads
- Guide customers through trade-ins, pricing, financing, and deal structuring in collaboration with finance managers
- Complete all sales documentation with accuracy and compliance, ensuring smooth delivery and customer satisfaction
- Consistently exceed monthly sales goals while maintaining high CSI scores and positive dealership reviews
Sales Professional
Bell Road Mitsubishi
01.2021 - 04.2024
- Closed deals by guiding customers through the full sales process, including test drives, pricing, and final paperwork
- Ran credit applications and collaborated with finance managers to secure approvals and structure deals
- Matched customers with vehicles based on bank approvals, maximizing satisfaction and dealership profitability
- Trained and mentored sales staff on product knowledge, sales techniques, and compliance standards
- Maintained top-tier sales performance, consistently exceeding monthly targets and contributing to record-breaking results
- Delivered exceptional customer service, earning over 500 five-star reviews and maintaining a perfect CSI score
Assistant Sales & Marketing Manager
TMZ Consulting LLC
05.2018 - 01.2021
- Sold and built custom websites for small businesses, using SEO and digital marketing tools to drive visibility and growth
- Developed integrated marketing strategies across direct outreach, partnerships, and social media platforms
- Monitored customer buying trends, market conditions, and competitor activity to adjust sales tactics and meet goals
- Created brand awareness campaigns and customer acquisition plans that increased client engagement and retention
- Resolved customer concerns with professionalism and empathy, strengthening loyalty and long-term relationships
- Collaborated with clients to understand business needs and deliver tailored marketing solutions that boosted revenue
Education
High School Diploma -
Millennium High School
Goodyear, AZ05.2014
Skills
- Management & Leadership
- Customer Relationship Management (CRM)
- Sales Process Optimization
- Product Presentation & Demonstration
- Negotiation & Closing Techniques
- Market & Inventory Knowledge
- Diverse Customer Engagement
- Objection Handling
Accomplishments
- Promoted to Sales Manager at Bell Road Mitsubishi in 2024, a recognition of exceptional sales performance, leadership initiative, and consistent contribution to dealership growth
- Delivered over 180 vehicles annually, maintaining top-tier status among dealership sales professionals and driving significant revenue year over year
- Set dealership record by delivering 30+ vehicles in a single month, demonstrating exceptional closing ability
- Maintained a perfect CSI score and earned #1 DealerRater ranking with over 500 five-star reviews, strengthening dealership reputation, driving customer retention, and showcasing an unwavering commitment to service excellence
Timeline
Sales Professional
Liberty Buick GMC
06.2024 - Current
Sales Professional
Bell Road Mitsubishi
01.2021 - 04.2024
Assistant Sales & Marketing Manager
TMZ Consulting LLC
05.2018 - 01.2021
High School Diploma -
Millennium High School