Samuel Herrera
Laveen
Summary
Results-driven professional with experience in project management and workflow optimization. Committed to enhancing business operations and addressing customer needs through effective collaboration. Seeking a role to leverage leadership experience and organizational skills to improve customer service and tackle challenges.
Overview
2
2
years of professional experience
Work History
Auction Driver
Manheim Auto Auction Phoenix
Tolleson
09.2025 - Current
- Transported vehicles to designated locations, ensuring timely delivery for auction readiness.
- Drove vehicles through auction house for public viewing.
- Assisted customers with vehicle inquiries and transactions, enhancing overall customer satisfaction.
- Inspected vehicles pre- and post-trip to identify maintenance needs.
- Updated logs and tracking documents accurately, adhering to schedule requirements.
- Answered reservation calls promptly, coordinating specific times and locations to maximize customer convenience.
- Delivered goods to customers punctually and in excellent condition.
- Generated referrals and repeat business through friendly, efficient service.
Team Member
American Indian College
09.2024 - Current
- Accelerated skill acquisition to boost overall team performance.
- Supported team success by accurately and efficiently completing assigned tasks.
- Enhanced production goals by optimizing coverage through effective station management.
- Resolved customer complaints professionally while enhancing service skills.
- Maintained clean, organized work areas to promote safety and efficiency.
- Monitored merchandise for correct pricing and labeling.
- Assisted in inventory management and stocking processes.
- Disposed of refuse by breaking down boxes and cartons in compliance with company procedures.
Delivery Driver
Amazon
10.2023 - 03.2024
- Company Overview: Ludicrous Speed - Chandler, AZ
- Ensured on-time deliveries by selecting optimal routes for maximum efficiency.
- Adapted delivery routes to optimize efficiency based on traffic conditions and customer requests.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated light trucks to deliver loads up to twenty miles from the home location.
- Maintained detailed mileage and fuel reports to monitor and manage fuel costs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
Bachelor of Arts - Ministry Leadership
American Indian College
Phoenix, AZ05-2028
Degree - Automotive Technician
Arizona Automotive Institute
Glendale, AZ05-2022
High School Diploma -
Apollo High School
Glendale, AZ05-2018
Skills
- Vehicle operation standards
- Safe driving techniques
- Adaptability to change
- Accident prevention strategies
- Timely vehicle transport
- Route optimization
- Auction logistics management
- Shipping and receiving
- Inventory management
- Warehouse operations
- Heavy lifting
- Problem solving
- Effective communication
- Customer service
- Customer satisfaction strategies
- Complaint resolution
- Team collaboration
- Multitasking
- Adaptability to change
- Stress tolerance
- Creativity and innovation
- Positive attitude
- Customer service
- Vehicle operation standards
Volunteer Work
- Used strong interpersonal communication skills to convey information to others.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Assissted my school with firewatch tasks.
Timeline
Auction Driver
Manheim Auto Auction Phoenix
09.2025 - Current
Team Member
American Indian College
09.2024 - Current
Delivery Driver
Amazon
10.2023 - 03.2024
Bachelor of Arts - Ministry Leadership
American Indian College
Degree - Automotive Technician
Arizona Automotive Institute
High School Diploma -
Apollo High School