Sandra Barrios
Yuma
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Supervisor Patient Access and Scheduling
Yuma Regional Medical Center
08.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Evaluated employee performance and coached and trained to improve weak areas.
- Championed continuous improvement efforts within the organization by promoting best practices for processes, tools, or technologies.
Supervisor Patient Access
Yuma Regional Medical Center
05.2022 - 08.2023
- Monitored workflow to improve employee time management and increase productivity.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Evaluated employee performance and coached and trained to improve weak areas.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Championed continuous improvement efforts within the organization by promoting best practices for processes, tools, or technologies.
Charge Capture Analyst
Yuma Regional Medical Center
01.2017 - 05.2022
- Acquired insurance authorizations for procedures and tests ordered by
attending physician. - Interacted with providers and other medical professionals regarding billing
and documentation policies, procedures and regulations. - Submitted diagnosis and procedure codes for insurance companies.
- Consistently informed patients of financial responsibilities prior to services
being rendered. - Registered patients and scheduled appointments.
- Scheduled appointments for patients via phone and in person.
- Prepared and attached all required claims documentation including
referrals, treatment plans or other required correspondence to reduce
incidence of denials.
Education
GED -
Arizona Department of Education
Yuma, AZ08.2007
Skills
- Staff Management
- Goal-Oriented
- Training and mentoring
- Policy Enforcement
- Complex Problem-Solving
- Adaptability and Flexibility
- Attention to Detail
- Adaptability
- Process Analysis
- Continuous Improvement
- Teamwork and Collaboration
Timeline
Supervisor Patient Access and Scheduling
Yuma Regional Medical Center
08.2023 - Current
Supervisor Patient Access
Yuma Regional Medical Center
05.2022 - 08.2023
Charge Capture Analyst
Yuma Regional Medical Center
01.2017 - 05.2022
GED -
Arizona Department of Education
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