Sandra Kush
Scottsdale
Summary
Accomplished Regional Vice President at AAM, LLC, with a proven track record of enhancing client relationships and driving significant sales growth. Expert in strategic decision-making and leadership, adept at fostering high-performing teams and implementing innovative solutions. Increased market share through exceptional operational planning and client relationship management, demonstrating adaptability and visionary thinking.
Overview
15
15
years of professional experience
Work History
Regional Vice President
AAM, LLC
05.2017 - Current
- Led a team of district managers, ensuring consistent communication and collaboration for overall business success.
- Managed financial performance by setting budgets, monitoring expenses, and identifying areas for improvement.
- Established new division and increased regional sales.
- Implemented successful improvements to Client Retention, Customer Satisfaction and Customer Relations.
- Directed hiring and development of eighteen management staff to drive improvements to service and financial management.
- Strengthened relationships with key clients by providing exceptional customer service and support.
- Delivered regular progress reports to senior leadership, providing clear metrics on regional performance against company goals.
- Oversaw yearly budgets in excess of $19,000,000.
- Bolstered customer satisfaction levels, initiating customer feedback loop that informed service improvements and enhanced client satisfaction rates.
- Built high-performing teams through effective recruitment processes, ongoing training programs, coaching sessions.
- Initiated strategy to drive company growth and increase market share and profitability.
- Adept at high touch relationship oriented customer service
Owner
Portfolio Distribution
08.2009 - 12.2016
- Established successful distribution operation with no prior industry experience.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
- Interacted well with customers to build connections and foster strong relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Enhanced brand market positions by identifying and pursuing new distribution opportunities.
- Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Education
Bachelor of Arts - Interdisciplinary Studies
Arizona State University
Tempe, AZ08.2016
Associate of Applied Science - Interior Design
Maricopa Community Colleges - Scottsdale Community College
Scottsdale, AZ05.2003
Skills
Strategic Decision-Making
Management Team Leadership and People Development
Excellent Communication
Client Relationship Building
Analytical and Critical Thinker
Adaptability and Flexibility
Planning and Coordination
Multitasking Abilities
Business Forecasting
Budget Administration
Self Motivation
Innovative and Visionary
Client Relationship Management
Conflict Resolution
Portfolio Management
Annual Planning
Timeline
Regional Vice President
AAM, LLC
05.2017 - Current
Owner
Portfolio Distribution
08.2009 - 12.2016
Bachelor of Arts - Interdisciplinary Studies
Arizona State University
Associate of Applied Science - Interior Design
Maricopa Community Colleges - Scottsdale Community College
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