Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sandra Noriega

Tucson

Summary

Adept at healthcare navigation and patient confidentiality, I enhanced patient satisfaction at Nurses Are Us by implementing a feedback system for service improvements. My background also includes supporting patient care and education, showcasing my customer service skills and commitment to positive outcomes.

Overview

26
26
years of professional experience

Work History

Patient Advocate, Direct Care

Nurses Are Us
01.2024 - Current
  • Participated in regular professional development opportunities to stay current on best practices within the field of patient advocacy.
  • Implemented a feedback system that allowed patients to voice their opinions on hospital services, leading to targeted improvements in specific areas.
  • Facilitated communication between patients and healthcare providers, ensuring all parties understood treatment plans and expectations.
  • Enhanced patient satisfaction by addressing concerns and providing timely resolutions to issues.

Chiropractor Assistant

Dr. Eric Chiropractic Centers
06.2021 - Current
  • Maintained strict confidentiality of sensitive patient information in accordance with HIPAA regulations and clinic policies.
  • Supported patients during treatments by properly positioning them for optimal results.
  • Educated patients on at-home exercises and stretching techniques, promoting long-term health benefits.
  • Conducted initial patient intake interviews, gathering essential medical history information for chiropractor review.

Special Needs Teacher

Castello Family
01.2016 - 05.2021
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Collaborated with multidisciplinary team members to develop comprehensive support plans for each student''s unique needs.
  • Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
  • Taught multiple subjects to students with intellectual or emotional disabilities.

Preschool English Teacher

Sendero Pre-School
05.1999 - 12.2015
  • Promoted cultural awareness and sensitivity by integrating multicultural content into lessons, nurturing global citizens.
  • Utilized creative storytelling techniques to captivate young learners'' attention while teaching new vocabulary words contextually relevant to each story themetopic.
  • Collaborated with fellow teachers to share resources, exchange ideas, and develop cross-curricular projects for enhanced learning experiences.
  • Boosted overall class performance by regularly assessing and tracking individual student progress.

Education

Associate of Arts - Dental Assistant

Pima Community College
Tucson, AZ
05-1988

High School Diploma -

Sunnyside High School
Tucson, AZ
05-1987

Skills

  • Basic life support
  • Healthcare navigation
  • Patient confidentiality
  • Customer service

Languages

Spanish
Native or Bilingual

Timeline

Patient Advocate, Direct Care

Nurses Are Us
01.2024 - Current

Chiropractor Assistant

Dr. Eric Chiropractic Centers
06.2021 - Current

Special Needs Teacher

Castello Family
01.2016 - 05.2021

Preschool English Teacher

Sendero Pre-School
05.1999 - 12.2015

Associate of Arts - Dental Assistant

Pima Community College

High School Diploma -

Sunnyside High School

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Sandra Noriega