Summary
Overview
Work History
Education
Skills
Timeline
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Sandra Riedlinger

Phoenix

Summary

Dynamic Admissions Representative at Gallus Detox & Recovery Services, skilled in client assessment and relationship building. Expertly coordinated admissions processes, enhancing client intake efficiency. Demonstrated strong communication and negotiation skills, ensuring families received comprehensive support. Fluent in Dutch and English, I excel in fostering trust and understanding in diverse environments.

Overview

10
10
years of professional experience

Work History

Admissions Representative

Gallus Detox & Recovery Services
Denver
12.2020 - 06.2025
  • Assisted clients with admissions process and documentation requirements.
  • Conducted initial assessments to determine treatment needs and eligibility.
  • Educated potential clients about detox and recovery program offerings.
  • Coordinated with medical professionals to ensure seamless client intake.
  • Managed client follow-ups to ensure timely completion of admissions paperwork.
  • Liaised with families to address inquiries and provide support during admissions.
  • Managed incoming inquiries from prospective patients or their loved ones via phone calls, emails, text messages, or social media platforms.

Education

Phlebotomy - Medic

Maricopa Community Colleges, Phoenix College
Phoenix, AZ
06-2001

Some College (No Degree) - Nursing

Maricopa Community Colleges, Glendale Community College
Glendale, AZ

Skills

  • Client assessment and documentation management
  • Admissions coordination
  • Customer service and relationship building
  • Follow-up strategies
  • Communication skills and interpersonal relations
  • Sales experience
  • Ethics and integrity
  • Cultural sensitivity
  • Questionnaire assistance
  • Verbal and written communication
  • Negotiation skills
  • Detail orientation and attention to detail
  • Relationship management
  • Payment processing
  • Patient assistance
  • Interview administration
  • Participant scheduling

Fluent in Dutch and English

Timeline

Admissions Representative

Gallus Detox & Recovery Services
12.2020 - 06.2025

Phlebotomy - Medic

Maricopa Community Colleges, Phoenix College

Some College (No Degree) - Nursing

Maricopa Community Colleges, Glendale Community College

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Sandra Riedlinger