Dynamic professional with extensive experience in customer service and visual merchandising at Acosta Sales & Marketing. Proven track record of enhancing product visibility and driving revenue growth through effective organization and meticulous attention to detail. Expertise in vehicle operation and route planning, ensuring reliable service delivery while maintaining composure under pressure.
Overview
29
29
years of professional experience
Work History
Transportation Service
Self
Tucson
02.1999 - Current
Drove snowbirds' cars to and from their winter/summer homes.
I would sometimes have an animal with me as well.
Twice a year I drive their vehicles.
I never advertised, all word of mouth. Feel like my personality and dependability speak for themselves.
Retail Merchandiser
Acosta Sales & Marketing
Tucson
10.2011 - 02.2019
Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
Maintained a clean and organized work environment at all times.
Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
Organized displays according to company standards and specifications.
Built product displays and placed appropriate signage for merchandise.
Communicated and coordinated planogram execution with store management.
Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
Organized engaging front-facing displays to capture customer interest and drive revenue growth.
Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
Performed regular price checks on select items throughout the store location.
Cleaned and organized display cases, shelves and aisles.
Customer Service Agent
TWA/American Airlines/ Allegiant Airlines
Las Vegas, St. Louis
09.1996 - 02.2007
Processed customer transactions accurately and efficiently at busy service counter.
Maintained cleanliness and organization of counter area throughout shifts.
Handled cash register operations, including opening and closing procedures.
Assisted customers with product inquiries and provided detailed information.
Resolved customer complaints promptly, ensuring a positive experience.
Resolved customer issues and concerns quickly to promote better service and keep lines moving.
Operated cash register to process payments accurately and efficiently.
Provided support to staff members during peak business hours.
Assisted customers with product selections, ensuring their satisfaction.
Performed opening and closing duties including counting money in register drawer.
Provided assistance in other departments when needed.
Enforced store policies regarding payment methods, returns and exchanges.
Attended training sessions for new products and services offered by the company.
Adhered to all safety regulations while handling hazardous materials.
Education
High School Diploma -
Buffalo Grove High School
Buffalo Grove, IL
05-1975
Skills
Vehicle operation
Route planning
Customer service
Time management
Regulatory compliance
Visual merchandising
Cash handling
Data entry
Calm under pressure
Organization and time management
Attention to detail
Affiliations
Bowling
Involved with community park. Social Club and all activities