Santhosh Clement Raj
Abu Dhabi
Summary
Experienced Infrastructure Administrator skilled in driving technology vision and aligning it with organizational goals. Proven ability to develop effective Information Technology strategies to address current and future technology needs. Collaborated closely with senior management to define strategic goals and successfully managed projects and budgets.
Overview
14
14
years of professional experience
3
3
Certification
Work History
Architect Security and Infrastructure
Adecco
03.2024 - Current
- Managing Active Directory, EntraID, ADFS, Entra Connect, PKI, O365, Teams, Intune and SharePoint.
- MS Teams: Direct Routing, Yealink Phone integrations.
- Integrations Entra ID with multiple PaaS services like ServiceNow,Zscaler and more app role-based intranet applications.
- Working with vendors on cloud-based integrations projects.
- Collaborated with clients to develop customized architectural solutions, meeting their unique needs and preferences.
- Attended team meetings to resolve technical and project issues and review project schedules.
- Coordinated with cross-functional teams to improve structure sustainability and design.
Identity & Access Management Associate Manager
Accenture
09.2021 - 03.2024
- Managing Active Directory, Azure AD, ADFS, AD connect and PKI
- Driving Carve-out project as Designing, Implementation, hyper care on the green field infrastructure in Azure
- Involved creating High Level and Low-Level Documents for AD / AzureAD / PKI /ADFS designs
- Azure RBAC designing, implementing and management, Conditional Access Polices, Azure Custom Roles
- User migration from one domain to another using Quest Migration Manager for AD
- Akamai Edge DNS Solution management
- Involved in AD / Azure AD integration with CyberArk, Zsclaer, ServiceNow
- Vulnerability fixes and patch management for AD related servers using WSUS / CrowdStrike
- Writing PowerShell scripts on-demand basis and involved automation project tasks on AD, windows, and Azure.
- Managed cross-functional teams effectively, fostering collaboration and communication towards achieving common objectives.
Associate Consultant
HCL Technologies
10.2020 - 08.2021
- Managing Active Directory, Azure AD, ADFS, AD connect as being part of IAM
- Driving Domain Controllers Upgrade project from 2012R2 to 2019 for around 300 Domain controllers
- Involved in ADFS Certificate renewal process in multiple domains(clients)
- Involved in AD restructuring projects
- Involved on setting up ADFS environment
- Vulnerability fixes and patch management for Domain Controllers
- Writing PowerShell scripts on-demand basis and involved automation project tasks on AD, windows and Azure
- Operational and Project support related to AD.
Senior Systems Administrator
Woodbridge Foam Pvt Ltd
08.2019 - 10.2020
- Managing Active Directory, Azure AD, ADFS, AD connect & DFS globally
- Managing Hyper-V hosts close to 80 plants globally
- Build, Decommission windows VMs and vSphere 6.5 support
- Involved on setting up ADFS environment with 0365 and troubleshooting
- PowerShell automation project for reporting on AD, Windows & 0365 schedule and on demand basis
- Handling AD Connect sync issues & User Mailbox management for 0365
- Experienced in Intune policies, Roles and user access delegation within Azure
- Handling windows servers 2008,2012,2016,2019 & VMware related issues in an intermediate level.
Subject Matter Expert
IBM India Pvt Ltd
01.2014 - 08.2019
- Providing 24/7 remote support for about 1000+ 2008 R2, 2012 R2 & 2016 servers for US based client
- Managing and supporting MS AD LDS, Quest Change Auditor for Active Directory, Quest Recovery Manager for Active Directory
- Troubleshooting OS & application related problems and performance related issues for Virtual & Physical Machines
- Having intermediate knowledge on Infoblox DDI
- Administering and Supporting for the ADFS 3.0
- Involved on project of Installing and Configuring Symantec MFA on ADFS and WAP Servers for Second Factor of Authentication for Office 365 login
- Involved Symantec to Digicert to Comodo certificate replacement on Cirratto, ADFS, ADLDS and few other third party application servers on project basis
- Managed Office 365 and Azure AD Connect
- Worked on ADMT for AD migration projects
- PowerShell tasks: Automate AD Health check & scheduled Certificate expiry report and on demand
- Build, configure, deploy and decommissions of servers
- Involved on OS upgrade 2008 to 2012 for around 700 servers
- Having intermediate level of knowledge in patching management on IBM Big fix
- Working on Service now ticketing tool.
Server Administrator
IDC Technologies Solutions
01.2013 - 12.2013
- Worked on 800+ Windows 2003, 2008 R2 & 2012 servers infrastructure for Catalina Marketing through Genpact
- Troubleshooting OS & application related problems and managing performance monitoring for Virtual & Physical Machines, Active Directory, IIS 7.5
- VCenter 5.0 installation, configuration and management
- Worked on HP SM (Service manager) ticketing tool.
Remote system admin
Magana InfoTech
01.2011 - 12.2012
- Worked on 2000+ Windows 2003/2008 R2 servers infrastructure for Dow Chemicals through Accenture
- Troubleshooting OS & application related problems and managing IIS (6, 7.5), managing File servers
- Power shell & VB Scripting experience in Basic level for Servers to make automation
- Monitoring tools – Business Availability Center (BAC), Sitescope and Topaz
- Responsible to install, configuration and maintenance of web and windows server based applications
- Worked on IBM Maximo 6 ticketing tool.
Education
MCA -
St. Joseph’s College Autonomous
01.2007
BCA -
Adaikalamatha College
01.2004
HSC -
Government Higher Secondary School
01.2001
SSLC -
Government Higher Secondary School
01.1998
Skills
Active Directory
Entra ID
ADFS
PKI
O365
MS Teams
Sharepoint
Certification
- AZ-900, AZ-104, SC-300
- MCTS
- MCSA on Windows 2008 R2
- VMware Certified Professional 5 – VCP550
Languages
English, Tamil, Kannada
Advanced (C1)
Personal Traits
- Quick learner, better understanding of the matters.
- A good team player.
- A good troubleshooter.
- Strong Analytical Skills.
- Flexible and adaptable to function in an evolving business environment
- Friendly nature.
Personal Information
- Date of Birth: 03/30/83
- Marital Status: Married
Disclaimer
I hereby declare that the information furnished by me is true to the best of my knowledge and belief.
Timeline
Architect Security and Infrastructure
Adecco
03.2024 - Current
Identity & Access Management Associate Manager
Accenture
09.2021 - 03.2024
Associate Consultant
HCL Technologies
10.2020 - 08.2021
Senior Systems Administrator
Woodbridge Foam Pvt Ltd
08.2019 - 10.2020
Subject Matter Expert
IBM India Pvt Ltd
01.2014 - 08.2019
Server Administrator
IDC Technologies Solutions
01.2013 - 12.2013
Remote system admin
Magana InfoTech
01.2011 - 12.2012
MCA -
St. Joseph’s College Autonomous
BCA -
Adaikalamatha College
HSC -
Government Higher Secondary School
SSLC -
Government Higher Secondary School
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