Sara Criscione
Cave Creek
Summary
Strong leader and problem-solver dedicated to streamlining operations and promoting organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Seeking a customer service role that encompasses small business interaction, relationship building, superior quality of service.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Accounts Payable Specialist
Cave Creek Unified School District
08.2024 - 04.2025
- Processed vendor invoices, ensuring accuracy and timely payments.
- Reconciled discrepancies between purchase orders and vendor statements.
- Managed end-to-end accounts payable cycle, enhancing operational efficiency.
- Developed and maintained relationships with vendors to resolve payment issues.
- Worked with Administrators to verify information for timely payment processing.
- Updated vendor information regularly, ensuring accurate contact details and banking information for prompt payments.
- Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
- Reduced invoice processing time with accurate data entry and timely vendor communication.
Franchise Owner
The UPS Store
01.2012 - 01.2023
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Trained and developed new employees for ease of transition into team. Managed a team 3-5 associates
- Led team meetings to foster communication, set goals, and address challenges proactively.
- Established strong relationships with vendors to negotiate favorable terms and enhance product selection.
- Analyzed financial reports to identify trends, make informed decisions, and improve profitability.
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- Oversaw payroll, business planning and marketing for franchise operations.
- Certified Franchise Trainer, Notary
- Compliance and Business Development
Retail Manager
The UPS Store
01.2010 - 01.2012
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Led team meetings to foster communication, set goals, and address challenges proactively.
- Established strong relationships with vendors to negotiate favorable terms and enhance product selection.
- Trained and developed new employees for ease of transition into team. Managed a team 3-5 associates
- Certified Franchise Trainer, Notary
Office Assistant
The UPS Store Corporate Office
01.2008 - 01.2010
- Performed accounting in Quick Books, performed payroll through Quick Books bi-weekly, Payroll taxes through EFTPS bi-weekly, Data Entry, organizing documents and maintaining a filing system, Partial project management
Education
B.A. - Psychology
Arizona State University
Tempe, AZ01.2007
Associate of Arts - Psychology
Scottsdale Community College
Scottsdale, AZ01.2005
Skills
- Leadership
- Small business operations
- Problem-solving abilities
- Self-Motivation
- Teamwork
- Staff training/development
- Relationship Building
- Financial Management
- Cost analysis and savings
- Customer Service Management
- Office 365
- MPOS System (Microsoft)
- Quick Books
Certification
2010 Certified The UPS Store Franchise Trainer
Timeline
Accounts Payable Specialist
Cave Creek Unified School District
08.2024 - 04.2025
Franchise Owner
The UPS Store
01.2012 - 01.2023
Retail Manager
The UPS Store
01.2010 - 01.2012
Office Assistant
The UPS Store Corporate Office
01.2008 - 01.2010
Associate of Arts - Psychology
Scottsdale Community College
B.A. - Psychology
Arizona State University
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