Sara Cross
Gilbert
Summary
Dynamic and creative professional with a proven track record in event planning and production management, notably at Cutest Little Party, Thicket Company LLC. Excelled in customer service and problem-solving, significantly enhancing client satisfaction. Skilled in crafting and shipping, demonstrating a blend of empathy and operational efficiency.
Overview
18
18
years of professional experience
Work History
Production Manager
Cutest Little Party, Thicket Company LLC
02.2023 - Current
- Managed a team of 3 + in production of handmade party supplies, craft supplies and garlands
- Worked on Etsy interface printing orders, answering customer conversations within the 5 shops I worked in
- Updated and built new Etsy listings for our products
- Crafted handmade hats and crowns for the party shop, pulled orders in our craft supply shop, counted large amounts of felted items in our garland shop and made custom 'mouse ears' in our headwear shop
Creator, Jewelry Production
Susabella
01.2018 - 10.2022
- Lead jewelry maker
- Shipping/packaging, extensive knowledge of shipping programs such as shipstation
- Extremely familiar with all major shipping services (FedEx, UPS, USPS, etc) and international shipping
- Customer Service
- Administrative tasks
- Social Media manager
Owner, Event and Wedding Planner
Blissful Weddings and Events
01.2011 - 01.2013
- Assisting clients in planning entire weddings or specific wedding activities
- Coordinated between vendors to make sure they abide by the schedules I provided them
- Offer etiquette advice while also working with clients to achieve a beautiful experience for their guests
- Mediate between clients, family and vendors to have a seamless wedding
Administrative Assistant
Kids at the Creek Preschool
09.2006 - 06.2010
- Greeted parents and children. Handled inquiries and direct them to appropriate persons according to their needs
- Assisted staff in classrooms as needed
- Organized and dispensed supplies to staff and preschool teachers
- Prepared and made copies of school materials
Education
Sociology (No Degree)
Seattle Pacific University
Seattle, WAHigh School Diploma -
Stanwood High School
Stanwood, WA06-2001
Skills
- Willingness to learn
- Creativity
- Open-mindedness
- Verbal and written communication
- Problem solving
- Empathy
- Customer service
Timeline
Production Manager
Cutest Little Party, Thicket Company LLC
02.2023 - Current
Creator, Jewelry Production
Susabella
01.2018 - 10.2022
Owner, Event and Wedding Planner
Blissful Weddings and Events
01.2011 - 01.2013
Administrative Assistant
Kids at the Creek Preschool
09.2006 - 06.2010
Sociology (No Degree)
Seattle Pacific University
High School Diploma -
Stanwood High School
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