Dedicated instructor specialising in dog training and music education with a passion for customer service, data entry, and waitressing
Overview
26
26
years of professional experience
Work History
Customer Service Representative
Circle K
Phoenix
06.2025 - Current
Assisted customers with product inquiries and service issues.
Handled cash transactions and processed payments accurately.
Maintained store cleanliness and organized merchandise displays.
Stocking truck deliveries
Running graveyard shifts solo
Cooking and preparing fresh food
Managing theft issues and homeless
Lottery inventory and sales
Identifying customers properly for age restricted products
Provided information about promotions and loyalty programs to customers.
Trained new employees on customer service protocols and store operations.
Developed strong customer relationships to encourage repeat business.
Owner/Music Educator
One Note at a Time
01.2001 - Current
Specializing in Piano, keyboard, and violin
Incorporating music theory, technique and history into lesson plans
Devising individualized lesson plans & practice schedules for every student
Building & maintain customer relations
Planning & executing recitals
Instructor and Animal Care Technician
Partners Dog Training
Scottsdale
04.2022 - 04.2025
I started as a Rattlesnake Avoidance Handler navigating the dogs through the courses safely and outting them from the rattlesnakes at a precise time.
I moved on to be an animal care technician and instructor.
I've worked in boarding, daycare, training, camps, overnights, bathing and grooming here.
Trained all daycare dogs, boarding and camp dogs in obedience.
My dog Bella has learned German obedience commands, tricks, agility training and rattlesnake avoidance training here.
I can train obedience in French or German.
I've handled aggressive dogs with bite histories here.
I'm CPR certified for dogs.
Monitored health conditions of animals through physical exams or lab tests when needed.
Stayed up-to-date on new developments in canine behavior research and trends in the industry through continuing education courses and professional networking opportunities.
Provided guidance to owners on how to maintain consistent rules in the home environment to ensure successful behavior modification results.
Assisted owners in addressing problem behaviors such as barking, chewing, digging, jumping, and aggression.
Demonstrated use of various types of equipment such as long lines, prong collars, training collars, ecollars, clickers, treats bags and toys when necessary.
Assisted group classes to teach proper socialization skills to puppies and adult dogs.
Cook
Pizza Hut
Cave Creek
01.2018 - 12.2018
Cooking pizzas and wings
Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
Operated grills, fryers and broilers to cook items to quality guidelines.
Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
Server
Bamboo Club
Phoenix
05.2012 - 05.2013
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Operated POS terminals to input orders, split bills, and calculate totals.
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Intern/clerk
Charles Law Firm
01.2011 - 12.2011
Filing records, answering phones, taking messages for lawyers and utilizing Microsoft office to prepare case files
Answered phones in a courteous manner while providing excellent customer service.
Entered data into computer systems accurately and efficiently.
Organized physical files on an ongoing basis to ensure efficient retrieval times.
MSABC Recruiter
American Cancer Society
Phoenix
11.2009 - 11.2010
Started as a volunteer and did data entry for a few months before getting hired as a recruiter for Making Strides Against Breast Cancer fundraising walk.
Prospected potential customers by cold calling businesses and individuals to introduce products and services.
Followed up on leads generated from the database
Conducted research of prospective clients in order to identify decision makers and contact them directly.
Established rapport with prospects quickly via telephone conversations and built trust-based relationships with them within a short period of time.
Achieved established sales targets
Pianist & Music Educator
New Covenant Lutheran Church
01.2001 - 12.2008
Playing the piano, keyboard and violin for worship services
Music Educator for group & individual keyboard classes
Music Educator
Elements Music
01.2001 - 12.2006
After school program teacher for group keyboard classes
Lesson planning, Transporting & setting up keyboards
Hosting quarterly recitals & open houses
Server/Waiter
Cafe Portobellos
Scottsdale
04.2003 - 07.2005
Waiting tables
Stayed informed about daily specials, new menu items, promotions.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Responded efficiently to guest inquiries and complaints in a professional manner.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Operated POS terminals to input orders, split bills, and calculate totals.
Brought wine selections to tables with appropriate glasses and poured for customers.
Server/Waiter
Mimi's Cafe
Scottsdale
01.2000 - 04.2001
Took orders and delivered the food promptly and courteously.
Provided excellent customer service to ensure satisfaction.
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Receptionist/Administrative Assistant
Strategic Points Tax
Scottsdale
Ensured that all necessary forms were completed accurately prior to submitting them for processing.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Assisted with special projects assigned by management when required.
Preparing documents
Maintained filing systems and categorized documents according to established procedures.
Prepared and organized files for storage, archiving, and retrieval.
Organized physical file cabinets by rearranging contents accordingly.
Scanned hard copy documents into electronic format for easy access.
Created new folders or updated existing ones when necessary.