Sara Swetow
Scottsdale
Summary
Hospitality-focused professional with experience as a receptionist in a high-end medical spa and in fast-paced retail settings. Comfortable managing schedules, coordinating appointments, and making sure every guest feels welcomed from the moment they arrive. Known for clear communication, staying calm under pressure, and balancing efficiency with a warm, friendly approach. Looking forward to bringing strong organizational skills and a guest-first mindset to an upscale dining environment.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Bluemercury
Chicago , Illinois
05.2025 - Current
- Assisted customers with product selection and personalized recommendations.
- Maintained product displays to ensure visual appeal and organization.
- Processed transactions accurately using point-of-sale systems.
- Educated customers about skincare and beauty products effectively.
- Collaborated with team members to enhance customer service experiences.
- Restocked shelves and monitored inventory levels regularly.
- Handled customer inquiries and resolved issues promptly.
- Participated in store promotions and events to engage customers actively.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Handled customer complaints in a professional manner.
Retail Worker
Denim Lounge
Chicago , Illinois
05.2024 - 08.2024
- Assisted customers in selecting apparel and accessories for a personalized shopping experience.
- Organized merchandise displays to enhance product visibility and appeal.
- Maintained store cleanliness and organization throughout shifts.
- Collaborated with team members to restock inventory promptly.
- Addressed customer inquiries and resolved issues effectively and courteously.
- Monitored fitting rooms for cleanliness and assisted customers as needed.
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
- Greeted customers, identified their needs and provided assistance with product selection.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
Receptionist
Elevare MD
Chicago , IL
04.2022 - 08.2023
- Greeted visitors warmly and directed them to appropriate departments.
- Managed incoming phone calls and routed them to relevant staff members.
- Scheduled appointments and maintained the reception area organized and welcoming.
- Provided information to clients about services offered by the company.
- Maintained confidentiality of sensitive information while handling customer inquiries.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
Education
Some College (No Degree) - Business Law
Arizona State University
Tempe04-2027
High School Diploma -
Lincoln Park High School
Chicago05-2023
Skills
- Customer service
- Visual merchandising
- Point-of-sale operation
- Product knowledge
- Store organization
- Problem solving
- Effective communication
- Conflict resolution
- Attention to detail
- Customer engagement
- Merchandise display
- Positive and professional
Timeline
Retail Sales Associate
Bluemercury
05.2025 - Current
Retail Worker
Denim Lounge
05.2024 - 08.2024
Receptionist
Elevare MD
04.2022 - 08.2023
High School Diploma -
Lincoln Park High School
Some College (No Degree) - Business Law
Arizona State University