Sara Triano
Tucson
Summary
Developed key administrative and organizational skills in dynamic office and service environments, managing variety of tasks and projects. Demonstrated ability to streamline operations and improve efficiency through effective communication and problem-solving skills. Looking to transition into new field, bringing strong foundation in office management, retail sales, and commitment to adaptability and continuous improvement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Office Manager
Green Valley Mortuary and Cemetery
12.2024 - Current
- Accept calls and messages during business hours and transfer clients to the correct associate and department.
- Transferred and directed phone calls, guests, and mail to correct staff members.
- Recorded expenses and maintained accounting records.
- Served as liaison between management and staff, effectively resolving conflicts and fostering positive relationships.
- Handled sensitive information with discretion by adhering to confidentiality protocols at all times.
- Developed comprehensive record-keeping systems that made it easier for employees to access essential documents quickly.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Assist other workers with any task that is required.
Cashier/Customer Service
Golf N Stuff
11.2022 - 09.2023
- Received several positive write-ups for being a good/effective worker
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Worked with floor team and managers to meet wide range of customer needs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Coordinated with logistics department to expedite shipping for urgent customer orders.
Food Runner/Expo
Gaslight Theatre
08.2022 - 10.2022
- Greeted customers and provided outstanding customer service.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests' needs, ensuring a smooth service flow during peak hours.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Assisted with bussing tables and cleaning up spills.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
Education
High School Diploma -
Salpointe Catholic High School
Tucson, AZ05.2024
Skills
- Accurate cash management
- Point of sale operation
- Customer relations
- Food safety practices
- Food service management
- Analytical problem solving
- Strong verbal communication
- Effective written communication
- Planning and organization
- Team leadership
- Administrative support
- Inventory optimization
Certification
- CPR Certification
- First Aid Certification
- Arizona Driver's License, Access to reliable transportation
Timeline
Assistant Office Manager
Green Valley Mortuary and Cemetery
12.2024 - Current
Cashier/Customer Service
Golf N Stuff
11.2022 - 09.2023
Food Runner/Expo
Gaslight Theatre
08.2022 - 10.2022
High School Diploma -
Salpointe Catholic High School
Similar Profiles
Kayla CordovaKayla Cordova
Administrative Assistant at Green Acres Mortuary & CemeteryAdministrative Assistant at Green Acres Mortuary & Cemetery
Jorge R. WatersJorge R. Waters
ADMINISTRATIVE SUPPORT at GREENLAWN MORTUARY & CemeteryADMINISTRATIVE SUPPORT at GREENLAWN MORTUARY & Cemetery
Naytalia PerezNaytalia Perez
Administration Clerk at Mt. View Mortuary and CemeteryAdministration Clerk at Mt. View Mortuary and Cemetery