Sarah Khan
Phoenix
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Chateau Luxe. Proven ability to engage guests and resolve complaints, ensuring satisfaction. Proficient in cash handling and menu memorization, consistently maintaining cleanliness standards while fostering a positive atmosphere.
Overview
10
10
years of professional experience
Work History
Server
Chateau Luxe
Phoenix, AZ
07.2016 - Current
- Provided exceptional customer service, ensuring guest satisfaction through attentive interactions.
- Managed food and beverage orders efficiently, maintaining accuracy and speed during peak hours.
- Assisted in training new staff on restaurant procedures and menu knowledge to enhance team performance.
- Collaborated with kitchen staff to ensure timely meal delivery and adherence to dietary restrictions.
- Implemented best practices for cleanliness and organization in dining areas to maintain health standards.
- Resolved guest complaints promptly, utilizing problem-solving skills to enhance overall dining experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Barista
Dutch Bros
Phoenix, AZ
10.2018 - 05.2025
- Prepared and served high-quality beverages following recipes and customer preferences.
- Maintained cleanliness and organization of work area to ensure efficient service.
- Operated espresso machines and other equipment in compliance with safety standards.
- Engaged with customers to provide exceptional service and build rapport.
- Handled cash transactions accurately while maintaining a balanced register.
- Monitored inventory levels and communicated restocking needs to management.
- Assisted in training new team members on beverage preparation techniques and customer service skills.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
High School Diploma -
Abeka Academy
Pensacola, FL05.2015
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Cleanliness standards
- Menu memorization
Timeline
Barista
Dutch Bros
10.2018 - 05.2025
Server
Chateau Luxe
07.2016 - Current
High School Diploma -
Abeka Academy