SARI DIJIN
SALES
Abu Dhabi
Summary
Experienced and results-driven professional with a proven track record . Possesses strong communication and interpersonal skills, adept at fostering collaborative environments to drive business growth. Proactive problem-solver with a keen eye for detail and a passion for delivering excellence in all endeavors.
Overview
12
12
years of professional experience
4
4
Languages
Work History
Administrative Officer
FIRST SPECIALIZE TRADING LLC
05.2024 - Current
- Created, prepared, and delivered reports to various departments.
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Updated reports, managed accounts, and generated reports for company database.
- Improved communication within the organization through regular updates on policies, procedures, and key events.
- Contributed to successful projects by providing essential administrative support and resource management.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Relationship Officer - ADCB BANK
LEGACY FINANCIAL SERVICES
01.2023 - 05.2024
- Boosted customer satisfaction levels with timely and effective resolution of concerns and inquiries.
- Familiarizing with the credit cards including their features,benefits, fees, interest rates, rewards programs, and eligibility criteria.
- Determining the target market for the credit cards based on income levels, spending habits, and other factors.
- Developing strong interpersonal skills to build rapport with potential customers. Listening to their needs and concerns to effectively position the credit card as a solution that meets their financial goals.
- Ensuring compliance with all relevant regulations and guidelines governing the sale of credit cards, including disclosure requirements, privacy laws, and anti-discrimination laws.
Senior Sales Executive
WENS HOLIDAYS PVT LTD
08.2017 - 03.2023
- Managed high call volumes, maintaining professionalism under pressure and ensuring timely resolutions.
- Managed high call volumes, maintaining professionalism under pressure and ensuring timely resolutions.
- Maintained comprehensive knowledge of company
products, policies, and procedures for accurate support services delivery. - Researched and analyzed customer feedback to identify areas for improvement and growth opportunities.
- Interacting with customers to provide best customized travel plans .
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
Reservation Executive
SAGARA BEACH RESORT
08.2014 - 12.2016
- Responded quickly to telephone, email, online and in-person requests to book or update services.
- Provided exceptional customer service during high call volume periods, maintaining professionalism under pressure.
- Reduced booking errors with meticulous attention to detail and thorough verification procedures.
- Managed inventory of available rooms, updating systems in real-time to prevent overbooking situations.
- Assisted colleagues during peak seasons or high-demand situations, demonstrating flexibility and teamwork.
- Increased customer satisfaction by efficiently managing reservation inquiries and bookings.
Senior Sales Executive
THY GRACE INTERNATIONALS COCOKERALA
02.2013 - 06.2014
- Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Managed complex sales cycles, navigating various decision-makers within organizations to secure successful deals.
- Exceeded sales targets by effectively managing a diverse portfolio of products and services.
Education
Bachelor of Science - Mathematics
CO-OPERATIVE COLLEGE
KERALA - INDIA 04.2001 -
High School Diploma -
KENDRIYA VIDYALAYA
KERALA - INDIA 04.2001 -
Skills
Office management
Timeline
Administrative Officer
FIRST SPECIALIZE TRADING LLC
05.2024 - Current
Relationship Officer - ADCB BANK
LEGACY FINANCIAL SERVICES
01.2023 - 05.2024
Senior Sales Executive
WENS HOLIDAYS PVT LTD
08.2017 - 03.2023
Reservation Executive
SAGARA BEACH RESORT
08.2014 - 12.2016
Senior Sales Executive
THY GRACE INTERNATIONALS COCOKERALA
02.2013 - 06.2014
Bachelor of Science - Mathematics
CO-OPERATIVE COLLEGE
04.2001 -
High School Diploma -
KENDRIYA VIDYALAYA
04.2001 -
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