Sarina Barajas
Tucson
Summary
Dedicated and experienced behavioral health professional with a proven track record in both patient care and administrative management. Over 6 years of hands-on experience in delivering compassionate patient care and efficiently managing operational functions. Strong organizational and leadership skills, with a commitment to improving patient outcomes and optimizing center operations while ensuring compliance with regulatory standards. I am looking to leverage my professional skills with an honorable company where I can apply my knowledge and skills for continuous improvement.
Overview
6
6
years of professional experience
Work History
Behavior Health Technician
Pima County Jail. NaphCare, Inc.
Tucson Estates, AZ
01.2026 - Current
- Provided direct care and support to patients with behavioral health needs.
- Implemented individualized treatment plans in collaboration with healthcare professionals.
- Monitored patient progress and documented behavioral observations accurately.
- Assisted in crisis intervention and de-escalation techniques effectively.
- Conducted therapeutic group sessions to promote skill development and recovery.
- Evaluated program effectiveness and suggested improvements based on patient feedback.
- Conducted thorough assessments of patient needs, identifying appropriate goals and interventions for their unique situations.
Behavioral Health Technician
El Dorado Springs
Tucson
10.2025 - Current
- Delivered compassionate care to patients, ensuring adherence to treatment plans and safety protocols.
- Monitored patient behaviors and reported changes to healthcare team for effective intervention strategies.
- Assisted in implementing therapeutic activities that fostered emotional and social development among patients.
- Collaborated with multidisciplinary teams to develop comprehensive care plans tailored to individual patient needs.
Behavioral Health Technician
Palo Verde Behavioral Health
Tucson, AZ
06.2024 - 02.2025
- Provide support and guidance to patients in developing coping skills and managing symptoms of mental health conditions
- Assist patients with daily activities and therapeutic exercises to promote mental and emotional health
- Respond to and manage behavioral crises by de-escalating situations and implementing safety protocols
- Work closely with healthcare professionals, including psychologists, psychiatrists, and social workers, to implement treatment plans
- Effectively communicate with patients, families, and healthcare team members to provide updates and address concerns
- Assist with administrative tasks such as scheduling appointments, preparing reports, managing patient records, and insurance coverage
- Facilitate group therapy sessions, educational workshops, and recreational activities to support patient engagement and recovery
Security Guard
Deployed Services
06.2023 - 12.2023
- Conducted regular patrols of the premises to ensure safety, security, and adherence to company policies
- Monitored security cameras and alarm systems to detect and respond to suspicious activities
- Managed access points by checking credentials and issuing passes to authorized personnel and visitors
- Responded promptly to alarms and emergencies, including fire, medical, or security incidents, working closely with law enforcement and emergency services as needed
- Prepared detailed incident reports and daily logs documenting activities, observations, and any irregularities
- Enforced company policies, rules, and regulations to maintain order and security within the facility
On-Call Recovery Technician
La Frontera Center
05.2021 - 12.2023
- Adapted to varying shift demands and be available for emergency calls and on-call assignments as needed to support the center's operational needs
- Quickly assessed and documented patient conditions upon arrival to determine appropriate care and intervention
- Implemented de-escalation techniques and therapeutic interventions to manage acute behavioral issues and ensure patient safety
- Attended ongoing training and professional development to stay current with best practices in behavioral health and crisis management
- Coordinated with clinical staff, including therapists and counselors to implement individualized treatment plans, including facilitating therapeutic activities and support sessions
- Adhered to safety procedures and protocols to ensure a secure environment for patients and staff during on-call shifts
Behavioral Health Technician
Crisis Response Center Tucson
08.2022 - 06.2023
- Assessed patients in crisis and monitored their mental and physical health, observing behavior, tracking changes, and documenting any issues
- Worked closely with psychiatrists, psychologists, social workers, and other healthcare professionals to coordinate care and ensure comprehensive support
- Performed administrative duties such as scheduling, data entry, and ensuring compliance with policies and procedures
- Educated patients and their families about mental health issues and available resources, providing guidance and support as needed
- Assisted in implementing treatment plans and therapeutic interventions as directed by mental health professionals
- Responded to emergency situations, including potential self-harm or aggression, and follow established protocols to manage these scenarios safely
Guest Service Representative
Desert Diamond Casinos and Entertainment
11.2019 - 08.2021
- Provided exceptional service to guests by addressing inquiries, resolving complaints, and ensuring a positive experience throughout their visit
- Managed guest check-ins and check-outs efficiently, including handling reservations, processing payments, and updating guest records
- Assist in coordinating and managing special events, promotions, and VIP services to enhance the guest experience
- Process transactions accurately, including cash, credit card, and check payments, while ensuring adherence to financial procedures
Clinical Operation Support Staff, C.O.S.S.
La Frontera Center
10.2020 - 06.2021
- Assisted with administrative tasks such as scheduling appointments, patient records, intake, handling correspondence, and complete documentation
- Supported billing processes by verifying insurance information, coding services, and preparing invoices
- Coordinated and managed schedules for clinical staff, including arranging meetings, appointments, and coverage for absences
- Acted as a liaison between patients, healthcare providers, and administrative staff to streamline communication and service delivery
- Provided support to patients and families by addressing queries, offering guidance on treatment procedures, and ensuring a positive experience
Education
High School School - undefined
Pima Vocational High School
Tucson, AZ01.2019
Skills
- Microsoft Office proficiency
- Administrative experience
- Familiarity with HIPAA guidelines
- Insurance billing experience
- Experience in healthcare report writing
- Adept in behavioral health office procedure, verbiage and software
- Meticulous attention to detail
- Exceptional empathy and interpersonal skills
Languages
Spanish
Professional Working
Timeline
Behavior Health Technician
Pima County Jail. NaphCare, Inc.
01.2026 - Current
Behavioral Health Technician
El Dorado Springs
10.2025 - Current
Behavioral Health Technician
Palo Verde Behavioral Health
06.2024 - 02.2025
Security Guard
Deployed Services
06.2023 - 12.2023
Behavioral Health Technician
Crisis Response Center Tucson
08.2022 - 06.2023
On-Call Recovery Technician
La Frontera Center
05.2021 - 12.2023
Clinical Operation Support Staff, C.O.S.S.
La Frontera Center
10.2020 - 06.2021
Guest Service Representative
Desert Diamond Casinos and Entertainment
11.2019 - 08.2021
High School School - undefined
Pima Vocational High School