Sasha DeFeo
Phoenix
Summary
Dedicated and compassionate human services professional with extensive experience in non-profit, program coordination, and client advocacy. Adept at providing client-centered services to diverse and vulnerable populations. Passionate about enhancing community well-being through effective program execution and client support.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Service Area Coordinator
International Rescue Committee, IRC
10.2023 - 03.2025
- Coordinating meal and food services for shelter clients,
- Training volunteers and staff to ensure high-quality service delivery.
- Adapt program strategies to meet the evolving needs of diverse clientele.
- Facilitate monthly volunteer meetings to maintain team cohesion and communication.
- Cultivate partnerships with service providers and donors.
Asylum Seeking Families Shelter Technician
International Rescue Committee, IRC
04.2023 - 10.2023
- Providing direct service provisions for Asylum seekers and their families in an emergency services shelter who have only been in the US for less than 30 days.
- Collaborating with a large team to deliver clients educational materials, resources and emergency supplies to clients often while using translation services.
- Prioritizing client safety and wellbeing through safeguarding practices and adhering to the shelter's mission, to assist in getting the clients to their next destination safely.
Polysomnography Technologist
Infinity Sleep Solutions
03.2013 - 01.2023
- Provided training and mentorship for sleep technologists in a lead role.
- Collaborated with physicians and medical teams to ensure high-quality patient care
Supervisor
S.T.A.R.S. Healthcare
10.2011 - 02.2013
- Supervising a team of 12-15 technologists
- Managing daily operations of 3 facilities.
- Conducting staff hiring and development initiatives.
- Handling customer service and conflict resolution within the healthcare setting.
Education
Bachelor of Arts - Sociology
The University of Arizona
Tucson, AZ05-2003
Skills
✔ Client Advocacy
✔Team Colaboration
✔ Psychological First Aid Training
✔ Conflict Resolution
✔ Program Adaptation & Service Implementation
✔ Excellent Communication & Cultural Sensitivity
✔ Proficiency in Microsoft Office 365
✔ First Aid/CPR Certified
Certification
- First Aid & CPR Certified
- Food Handler & ServSafe Certified
Timeline
Service Area Coordinator
International Rescue Committee, IRC
10.2023 - 03.2025
Asylum Seeking Families Shelter Technician
International Rescue Committee, IRC
04.2023 - 10.2023
Polysomnography Technologist
Infinity Sleep Solutions
03.2013 - 01.2023
Supervisor
S.T.A.R.S. Healthcare
10.2011 - 02.2013
- First Aid & CPR Certified
- Food Handler & ServSafe Certified
Bachelor of Arts - Sociology
The University of Arizona
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