Saul Gomez
Apache Junction
Summary
Enterprising Sales Development Representative with vast experience in sales and customer service. Expert in developing sales strategies and techniques. Focuses on identifying new sales opportunities to increase customer retention.
Overview
12
12
years of professional experience
Work History
Sales
Foxworth-Galbraith Lumber & Building Materials
2022.08 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed comprehensive reports detailing account status, enabling management to make informed decisions regarding collections efforts.
- Improved credit collections by implementing efficient tracking and follow-up procedures.
Curbside Manager
Lowes Home Improvment
2020.10 - 2022.08
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Safety Equipment Sale
Flight Theory
2020.09 - 2022.05
- Boosted sales revenue by consistently meeting and exceeding individual and team sales targets.
- Analyzed monthly sales trends to implement identified sales processes and improvement changes.
- Increased sales revenue by implementing strategic sales plans and monitoring market trends.
- Used key sales tactics to grow membership sales.
- Utilized various sales techniques to develop relationships with customers and drive sales.
Sales Associate
Commercial Aviation
2017.11 - 2020.08
- Negotiated contracts with clients, focusing on mutually beneficial terms and long-term partnerships.
- Cultivated referral-based leads through diligent relationship-building efforts with satisfied customers.
- Built a strong network of industry contacts through active participation in professional associations and networking events.
- Drafted, submitted and processed sales contracts for orders received.
Warehouse Manager/ Sales
Arizona Aviation Trading
2012.08 - 2017.09
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Increased sales revenue by implementing effective sales strategies and fostering strong client relationships.
- Created sales quotes and converted sales orders using internal ordering system.
Education
No Degree -
Maricopa Community Colleges - Mesa Community College
Mesa, AZHigh School Diploma -
Skyline High School
Mesa, AZ05.2010
Skills
- Sales and persuasion
- Sales floor setup
- Meeting Sales Goals
- Sales Commission Management
- Team Player
- Leadership and team building
Languages
Spanish
Native or Bilingual
Timeline
Sales
Foxworth-Galbraith Lumber & Building Materials
2022.08 - Current
Curbside Manager
Lowes Home Improvment
2020.10 - 2022.08
Safety Equipment Sale
Flight Theory
2020.09 - 2022.05
Sales Associate
Commercial Aviation
2017.11 - 2020.08
Warehouse Manager/ Sales
Arizona Aviation Trading
2012.08 - 2017.09
No Degree -
Maricopa Community Colleges - Mesa Community College
High School Diploma -
Skyline High School
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