Savannah Martinez
Tucson
Summary
Highly efficient worker well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
8
8
years of professional experience
Work History
Team Member
Chuze Fitness
07.2014 - 03.2018
- Kept work areas clean, organized, and safe to promote customer efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Developed strong cooperative relationships with coworkers and managers.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Frequently inspected production area to verify proper equipment operation.
Server
Trident Grill
11.2017 - 05.2018
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Server
Barrio Brewing
10.2018 - 04.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Associate of Arts -
Pima Community College
Tucson, AZSkills
- Attention to Detail
- Heavy Lifting
- Facility Cleaning
- Money Handling
- Equipment Maintenance
- Stocking and Replenishing
- Safety Understanding
- Computer Skills
- Guest Satisfaction
- Area and Facility Cleaning
- Register Preparation
- Continuous Development
- Clear Communication
- Safe Work Practices
- Following Instructions
- Documentation and Recordkeeping
- Team Member Motivation
- Hospitality and Accommodation
- Cash Register Systems
- Member Relations
Timeline
Server
Barrio Brewing
10.2018 - 04.2022
Server
Trident Grill
11.2017 - 05.2018
Team Member
Chuze Fitness
07.2014 - 03.2018
Associate of Arts -
Pima Community College
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