Savannah Motley
Buckeye
Summary
Dynamic professional with extensive experience in office administration and customer service, notably at A Little Help Handyman Service's. Proven ability to resolve client issues and maintain confidentiality while managing complex appointment schedules. Recognized for exceptional communication and problem-solving skills, consistently enhancing customer satisfaction through personalized service.
Overview
3
3
years of professional experience
Work History
Receptionist
A Little Help Handyman Service's
Waddell
03.2023 - 08.2025
- Investigated and analyzed client complaints to identify and resolve issues.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Greeted customers, answered general questions and directed to appropriate locations.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
Cashier
Out West General Store
Waddell
12.2022 - 07.2023
- Processed customer transactions using point-of-sale system efficiently.
- Handled cash and credit payments with accuracy and attention to detail.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Food Service Worker
Chipotle Grill
Waddell
03.2022 - 12.2022
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Monitored temperatures of prepared food and cold-storage areas.
- Rotated inventory to reduce waste and optimize freshness.
- Assembled and served meals according to specific guest requirements.
Education
High School Diploma -
Homeschooled
Arizona05-2021
Skills
- office administration
- customer service
- appointment scheduling
- confidentiality maintenance
- clerical support
- communication skills
- problem solving
- active listening
Timeline
Receptionist
A Little Help Handyman Service's
03.2023 - 08.2025
Cashier
Out West General Store
12.2022 - 07.2023
Food Service Worker
Chipotle Grill
03.2022 - 12.2022
High School Diploma -
Homeschooled