Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Savannah Souza

Scottsdale,AZ

Summary

Proactive and goal-oriented professional with experience at HB Wellness, adept in time management and guest relations. Excelled in creating welcoming environments, boosting online marketing efforts, and training new staff with a focus on productivity and teamwork. Demonstrated exceptional attention to detail and people skills, enhancing customer satisfaction and workplace efficiency. Successful at promoting customer loyalty and satisfaction with purchases.

Overview

2
2
years of professional experience

Work History

Barista/Sales Associate

HB Wellness
07.2023 - 08.2024
  • Kept a clean and organized workspace to ensure productivity for coworkers and myself.
  • Promoted a welcoming atmosphere by greeting customers with a friendly attitude to address their needs.
  • Helped increase business by assisting with online marketing and advertising of new products.
  • Effectively communicated and collaborated with colleagues and supervisors.
  • Trained new team members, sharing my knowledge while coaching them with encouragement.

Hostess

The Craftsmen
09.2022 - 04.2023
  • Organized and planned for large parties and events which were frequent.
  • Trained new hostesses on customer service and restaurant policies.
  • Balanced responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Supported servers, food runners, and bussers by assisting with tasks when needed.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Bachelor of Arts - Marketing

San Diego State University
San Diego, CA
05-2028

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Excellent people skills
  • Goal oriented

Accomplishments

  • Graduated from high school with honors and a 4.3.
  • Lacrosse captain in high school for 2 years.

Timeline

Barista/Sales Associate

HB Wellness
07.2023 - 08.2024

Hostess

The Craftsmen
09.2022 - 04.2023

Bachelor of Arts - Marketing

San Diego State University
Savannah Souza