Savannah Martinez
Goodyear
Summary
Leasing professional with strong focus on effective communication, tenant relations, and property management. Proven ability to collaborate with teams, adapt to changing needs, and achieve results. Skilled in lease negotiations, customer service, and resolving tenant issues with diplomacy and efficiency. Reliable and flexible, consistently delivering high-quality outcomes in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Leasing Specialist
Dominium Management Services
Goodyear, AZ
09.2025 - Current
- Assisted in processing lease applications and verifying tenant eligibility.
- Coordinated property tours and attended to prospective tenant inquiries.
- Utilized property management software for tracking leases and managing tenant communications.
- Implemented effective follow-up procedures for potential tenants post-tours.
- Managed property showings for prospective tenants, highlighting amenities and answering questions to secure interest in units.
Shift Lead
Einstein Bagels
Goodyear, AZ
02.2025 - 09.2025
- Supervised daily operations to ensure efficient workflow and adherence to quality standards.
- Trained and mentored new team members on customer service protocols and product knowledge.
- Resolved customer complaints promptly, maintaining positive relationships and fostering repeat business.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
General Manager
Jersey Mike's
Anthem, AZ
02.2021 - 02.2025
- Managed daily store operations, ensuring compliance with company policies and procedures.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Collaborated with marketing teams to create community engagement initiatives that increased brand visibility.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Led operational strategies to enhance customer satisfaction and service efficiency.
Floor Supervisor
Tommy Hilfiger
Anthem, AZ
08.2022 - 02.2023
- Supervised daily store operations, ensuring adherence to visual merchandising standards.
- Trained and mentored team members on customer service best practices.
- Monitored inventory levels, facilitating timely restocking of merchandise.
- Assisted in implementing loss prevention strategies to reduce shrinkage.
- Coordinated team schedules to optimize coverage during peak hours.
- Resolved customer inquiries and complaints, enhancing overall shopping experience.
Education
High School Diploma -
Primavera
Anthem, AZ05.2021
Skills
- Leasing reports
- Tenant issue resolution
- Fair housing policies
- Goal oriented
- Telephone and email etiquette
- Phone etiquette
- Property management
- Team building
- Yardi software
Timeline
Leasing Specialist
Dominium Management Services
09.2025 - Current
Shift Lead
Einstein Bagels
02.2025 - 09.2025
Floor Supervisor
Tommy Hilfiger
08.2022 - 02.2023
General Manager
Jersey Mike's
02.2021 - 02.2025
High School Diploma -
Primavera