Sayra Ramirez
Tucson
Summary
Compassionate and adaptable nursing student with clinical experience in emergency department, medical-surgical, rehabilitation, and behavioral health care environments. Demonstrated strengths in critical thinking, prioritization, and calm response to urgent patient needs. Reliable team member dedicated to promoting patient safety and positive outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Personal Assistant
Multiple Clients
06.2020 - Current
- Coordinated schedules, answered calls/emails, and ensured smooth daily operations for multiple clients.
- Managed task prioritization, confidential information, and time-sensitive errands.
- Demonstrated attention to detail while tracking requests and follow through on deliverables.
- Demonstrated organization and clear communication across various personalities and needs.
- Displayed ability to multitask effectively and maintain professionalism.
Merchant Services Representative
LivingSocial, Inc.
03.2013 - 05.2020
- Served as primary technical and customer support for businesses using payment systems.
- Authored training materials for new team members, improving the onboarding experience.
- Resolved complex service concerns by using critical thinking and clear communication.
- Delivered high quality service while managing a large call/email volume under pressure.
- Strong conflict resolution skills and confidence communicating professionally in stressful situations.
Education
Associate Degree in Nursing -
Pima Community College
Tucson, Arizona12.2025
High School -
Liceo Del Bosque High School
Guadalajara, Jalisco, Mexico01.2005
Skills
- Medication administration, EKG familiarity, Mobility Assistance, Electronic Medical Records, Specimen Collection, Oxygen Therapy Support, Sterile Technique, Documentation Accuracy
- Communication, Crisis Response, Adaptability, Prioritization, Team Collaboration
- Fluent in Spanish and capable of interpreter certification
- Culturally-sensitive care
- Ventilator support
- Lab result interpretation
- Cerner use
Certification
BLS Certified
Timeline
Personal Assistant
Multiple Clients
06.2020 - Current
Merchant Services Representative
LivingSocial, Inc.
03.2013 - 05.2020
Associate Degree in Nursing -
Pima Community College
High School -
Liceo Del Bosque High School
Clinical Experience
Nursing Student – Pima Community College Various Facilities | Jan 2024 – Present
- Completed clinical rotations in medical-surgical, rehabilitation, behavioral health, and emergency department units.
- Safely administered medications and monitored patient response.
- Performed head‑to‑toe assessments with accurate documentation.
- Coordinated multiple tasks across patient assignments.
- Provided culturally sensitive care and de-escalated conflict.
- Learned new units quickly and adhered to facility policies.
Preceptorship – Medical-Surgical Unit, 4W Banner University Medical Center – Tucson, AZ | November 2025 – Present
- Functioning in the full nursing role under RN supervision managing a 4-5 patient assignment.
- Prioritizing care with frequent reassessments to identify changes in patient condition.
- Performing medication administration, IV management, wound care, and postoperative monitoring.
- Collaborating with interdisciplinary teams to ensure safe discharge planning and improved outcomes.
- Recognized by preceptor for calm communication and strong initiative in high‑acuity situations.