Work Preference
Summary
Overview
Work History
Education
Skills
Longevity With Aaa
Top Strengths
Timeline
Generic
Open To Work

Scott Cummings

Tempe

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

RemoteHybridOn-Site

Summary

Driven Commercial Sales Manager with many years of experience. Devoted to training a team for excellence and leading by example. Proficient at maintaining relationships with clients and explaining marketing tactics to a large team of efficient salesmen.

Overview

11
11
years of professional experience

Work History

Commercial Sales Manager

AAA Smart Business Security
05.2023 - Current
  • Launched Commercial Sales in 20+ Branches and 2 call centers.
  • Led and mentored a team to improve sales performance through training and guidance. Commercial Sales Team
  • Recruited, trained, and supported sales team members; conducted performance reviews to enhance team effectiveness.
  • Developed and launched 2024/2025/2026 marketing plans to drive customer engagement and sales growth.

Sales Operations Manager

A3 Smart Home Security
08.2021 - 05.2023
  • Established Business Development Role and team, driving 2.5x year-over-year increase in Branch Sales across Mountain West Group AAA Club
  • Developed sales support channels for 110 Branch Offices and 3 Call Centers, enhancing collaboration among 5000+ Team Members
  • Streamlined sales processes to improve efficiency across multiple departments.
  • Analyzed sales data to identify trends and inform strategic decisions.
  • Coordinated communication between sales teams and other operational units.

Team Lead, Sales

A3 Smart Home Security
07.2020 - 10.2021
  • Established Sales Team Leader role to enhance leadership structure.
  • Developed and implemented Job Aids and SOPs for Sales Team to ensure alignment with AAA values
  • Led sales team meetings to strategize on product promotions and customer engagement.
  • Trained new sales representatives on company policies and product knowledge.
  • Coordinated with marketing to align sales strategies with promotional campaigns.

Team Lead, ERS

AAA - Emergency Road Service
04.2017 - 07.2020
  • Created Arizona outage process to streamline response protocols
  • Designed and delivered de-escalation and conflict resolution training to leadership
  • Restructured de-escalation process and transformed department escalation process for improved resolution efficiency

Dispatch Operations Coordinator

AAA - Emergency Road Service
08.2015 - 04.2017

Education

Montgomery High School
Skillman, NJ

Skills

  • Sales Performance
  • Customer Engagement
  • Market Analysis
  • Competitive
  • Sales Force
  • Workday
  • NICE
  • CTS
  • D2000-D3 administration
  • IEX
  • Jira
  • Microsoft Office
  • Google Workspace
  • Analytical
  • Jira

Longevity With Aaa

10+ years of serving Members for the Mountain West Group System

Top Strengths

  • Achiever
  • Consistent
  • Competitive
  • Analytical
  • Significance

Timeline

Commercial Sales Manager

AAA Smart Business Security
05.2023 - Current

Sales Operations Manager

A3 Smart Home Security
08.2021 - 05.2023

Team Lead, Sales

A3 Smart Home Security
07.2020 - 10.2021

Team Lead, ERS

AAA - Emergency Road Service
04.2017 - 07.2020

Dispatch Operations Coordinator

AAA - Emergency Road Service
08.2015 - 04.2017

Montgomery High School
Scott Cummings