Scott Mauro
Chandler
Summary
Experienced professional specializing in customer service and mental health advocacy. Proven ability to enhance brand visibility and retain clients, with a strong focus on implementing effective policies for customer satisfaction. Dedicated to achieving high standards of performance and loyalty.
Overview
25
25
years of professional experience
Work History
Entrepreneur - Business Owner
Monica Mauro Jewelry
Chandler
07.2015 - Current
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Maintained relationships with key clients to secure repeat business.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Sell our handmade jewelry to high end resort spas, gift shops, and boutiques all of the world.
Elementary School Counselor
Dallas Independent School District, DISD
Dallas
08.2001 - 05.2015
- Provided individual counseling for students facing social and emotional challenges.
- Developed strong relationships with students to foster trust and open communication.
- Implemented school-wide programs promoting mental health awareness and resilience.
Server
Trinity Hall Irish Restaurant
Dallas
07.2001 - 05.2015
- Provided excellent customer service to ensure satisfaction.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Education
Master of Science - School Counseling
University of Scranton
Scranton, PA12-1997
Skills
- Digital marketing strategies
- Client relationship management
- Sales planning
- Product procurement
- Brand enhancement
- Market research
Websites
Accomplishments
Rotary Club Service Above Self Award - 2011
Timeline
Entrepreneur - Business Owner
Monica Mauro Jewelry
07.2015 - Current
Elementary School Counselor
Dallas Independent School District, DISD
08.2001 - 05.2015
Server
Trinity Hall Irish Restaurant
07.2001 - 05.2015
Master of Science - School Counseling
University of Scranton