Summary
Overview
Work History
Skills
Timeline
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Scott Stenzel

Scottsdale

Summary

Dynamic and engaging professional with a strong background in customer service, honed at the Elks Club. Proven ability to multitask effectively while managing bar inventory and resolving conflicts. A reliable team player committed to fostering a positive work environment and enhancing client satisfaction through exceptional communication skills.

Overview

11
11
years of professional experience

Work History

Bartender

Elks Club
01.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Conference Facilitator

ConferenceDirect
01.2022 - Current
  • Identified areas in need of improvement and implemented solutions.
  • Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.

Bartender Shift Manager

Handle Bar J
01.2014 - 01.2023
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
  • Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Engaging personality

Timeline

Bartender

Elks Club
01.2023 - Current

Conference Facilitator

ConferenceDirect
01.2022 - Current

Bartender Shift Manager

Handle Bar J
01.2014 - 01.2023

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Scott Stenzel