Scott Swanson

Results-driven sales professional with strong capabilities in lead generation, client management, and comprehensive reporting. Leveraging extensive experience in both direct sales and customer service to cultivate lasting client relationships. Committed to enhancing customer experiences through personalized interactions and effective sales strategies.

• Sales Consultant, UNITED DEFENSE TACTICAL, Costa Mesa, CA, 08/01/21, 04/01/22, Prospected and enrolled on average 400 new members a year., Conducted introductory sessions and on-site demonstrations for civilians, law enforcement, and military personnel, introducing innovative training systems that enhance firearm engagement skills under simulated threat conditions., Managed member services inquiries and follow-ups, ensuring seamless onboarding into membership-based programs while upholding a commitment to safety, excellence, and customer empowerment in a state-of-the-art training environment., Built and maintained strong client relationships through high-touch sales strategies, to exceed enrollment targets and foster long-term community engagement., Exceeded monthly enrollment targets to convert leads into long-term members via personalized follow-ups and demonstrations of real-world defensive techniques.
• Solar Sales Consultant, Sunrun, Irvine, CA, 03/01/21, 08/01/21, Evaluate customers’ knowledge and needs, building productive long-lasting relationships., Engaged in local proactive lead generation and marketing activities., Properly prepared for appointments by building proposals, preparing for objections and calling customers to confirm appointments.
• Solar Sales Consultant, Elite Solar Concepts, Scottsdale, AZ, 04/01/20, 03/01/21, Prepared analyses of customer’s current and projected electrical usage, demonstrating financial return on investment via new system introduction., Developed marketing and tactical sales plans growing market share over 20%., Applied advanced understanding of panel systems throughout sales phases, securing major residential accounts., Resolved customer problems, improved operations and provided exceptional client support.
• Executive Protection Agent, Zima Digital Assets, Paradise Valley, AZ, 11/01/18, 11/01/19, Provided security and risk mitigation measures to ensure the safety of VIP clientele who was at an elevated personal risk of danger because of their profile status, net worth, and affiliations with other VIPs., Provided asset protection and site assessments., Conducted major operational planning in and out of country to maintain and provide protection for VIP clientele and family members., Provided logistics and operational planning utilizing budgeting and organizational skills for daily, weekly, monthly and yearly day to day activities.
• BORTAC Operator, Department of Homeland Security – Tucson Sector Special Operations Detachment, Tucson, AZ, 01/01/13, 12/31/18, Served on the specially equipped tactical unit for rapid response, direct action and special reconnaissance., Conducted high-risk arrests and vehicle interdictions in urban areas, and served search warrants., Targeted RIP crews seeking out and stealing money and belongings from illegal aliens, and pilfering items from drug trafficking criminals coming across the border, preventing ambushes, kidnappings and murders., Provided training to Arizona National Guard units in addition to federal/state and local law enforcement., Trained foreign border forces in operational planning and proper border control tactics and procedures.
• Recon Specialist, Department of Homeland Security – Tucson Sector Special Operations Detachment, Tucson, AZ, 01/01/07, 12/31/12, Recognized for making independent decisions on a small team to protect the area and apprehend illegal aliens., Performed rescue operations for an array of illegals, one in particular nearly deceased, and received an award for being part of the critical rescue party transporting the man out of the area and saving his life., Received several awards over the course of six years for outstanding performance and the apprehension of thousands of pounds of narcotics, and hundreds of arrests and detentions of drug smugglers and illegals., Hand selected to gather intelligence on current and future armed incursions into the United States., Responded to incidents and reports of illegal activity, setting up observation points in mountainous regions for two to three days at a time to locate and film scout sites across AZ, and alert helicopters to target areas.
• Water Softener Sales Rep, Delightful Water LLC, Mesa, AZ, 01/01/05, 12/31/07
• Machine Gunner / Team Leader / Scout Sniper / LRS (Sergeant), United States Army, Schofield Barracks, HI, 01/01/98, 12/31/03

• Enforcement Collection Team (ECT) Training
• Train the Trainer Department of Homeland Security physical fitness pilot program

• NASM Certified Personal Trainer
• Northern Red Advanced Carbine and Pistol
• Crowd and Riot Control Techniques
• Delta Co. Operations Planning
• Dignitary Protection
• Confined Space (CSC FLETC)
• RECON Certified
• Mobile Surveillance Radar
• Infrared Scope
• Less Lethal Instructor (LLITP)
• Taser Certified
• PLS Certified
• FN-303 Certified
• Defensive Tactics
• Tactical Carbine Instructor
• Collapsible Steel Baton (CSB) Instructor
• OC Instructor
• Mobile Response Team (MRT) Certified
• Level I Breacher
• ATV/Motorcycle Certified
• Tactical Combat Casualty Care
• NASM Certified Personal Trainer, 09/08/17

• Customer Service
• Report Generation
• Proactive Customer Interactions
• Management
• Networking
• Sales
• MS Office Administration
• Staff Training
• Marketing
• Communication