Sean Casagranda
Queen Creek
Summary
Results-driven previous Flooring Company Owner specializing in project execution and team leadership. Developed quality control processes that enhance compliance and service delivery, fostering high customer satisfaction. Expertise in budgeting, financial oversight, strategic planning, and vendor negotiation to drive operational efficiency and profitability.
Overview
17
17
years of professional experience
Work History
Owner retail/commercail flooring company
Eastside carpet llc
Anchorage
2006.05 - 2023.05
- Managed daily operations of flooring installation
- Oversaw scheduling and dispatching of technicians for service appointments.
- Coordinated inventory management of flooring materials and supplies to ensure timely project execution.
- Oversaw budgeting and financial management.
- Negotiated with vendors for optimal pricing on products, enhancing profit margin.
- Implemented quality control processes for service delivery and installations.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Developed strong customer relationships through effective communication.
- Maintained relationships with existing clients by providing superior customer service.
- Resolved customer inquiries and complaints in a timely manner.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Trained new employees on best practices and safety protocols.
- Maintained compliance with industry regulations and company policies.
- Ensured compliance with local, state, and federal regulations.
- Identified new opportunities for growth, expansion, and diversification.
- Developed strategic plans that improved profitability and operational efficiency.
- Collaborated with other owners on joint ventures and shared resources.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Reviewed legal documents related to business operations.
Education
Flooring Install/coving Welding
Armstrong Installation Clinics
Anchorage, AK1996-03
Skills
- Project management
- Customer relationship management
- Vendor negotiation
- Contract negotiation expertise
- Contract management
- Budgeting and financial oversight
- Financial management
- Cash flow optimization
- Operations management
- Quality control processes
- Strategic planning
- Project execution
- Bidding processes
- Partnership development
- Team leadership
- Effective communication
- Administrative oversight
- Relationship building
Timeline
Owner retail/commercail flooring company
Eastside carpet llc
2006.05 - 2023.05
Flooring Install/coving Welding
Armstrong Installation Clinics