Sean Franco
Lowkey Piano Bar
San Tan Valley
1
Certification
20
years of professional experience
Experienced General Manager with a strong background in operations management, staff leadership, and guest satisfaction. Skilled in training, coaching, scheduling, inventory control, and resolving issues to keep service consistent and profitable.
Work History
General Manager
15 Years 4 Months- Directed daily bar operations, ensuring service consistency, staff coordination, and guest satisfaction.
- Oversaw hiring, training, and performance coaching for front-of-house team members.
- Managed inventory controls, vendor ordering, and supply levels to support uninterrupted service.
- Implemented scheduling practices that aligned labor coverage with peak business demand.
- Enforced compliance with safety, liquor, and cleanliness requirements across all operations.
- Coordinated event planning and entertainment logistics to enhance venue experience.
- Resolved guest concerns promptly, maintaining professional service standards and repeat business.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Truck Driver
2 Years 6 Months- Operated tractor-trailers safely across regional and long-haul routes.
- Inspected equipment before and after trips to verify roadworthiness and compliance.
- Secured freight using proper load restraints to prevent shifting and damage.
- Reviewed routing instructions and adjusted driving plans for traffic, weather, and delivery needs.
- Operated with safety and skill to avoid accidents and delays.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
Education
High School Diploma
Skills
Operations management
Budget management
Leadership and team building
Staff management
Training and coaching
Customer relations
Vendor relationships
Problem resolution
Collaborative teamwork
Efficient multi-tasker
Leadership skills
Certification
Class A commercial Drivers license
Timeline
General Manager
Lowkey Piano Bar
04.2011 - 08.2026Read More
Truck Driver
Gordon Trucking Inc.
07.2006 - 01.2009Read More
Hesperia High School
High School Diploma
Read More