Sean Goodrich
Casa Grande
Summary
Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Dennys
07.2022 - 02.2025
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.
Bakery Team Lead
Texas Roadhouse
11.2021 - 03.2022
- Conducted regular equipment maintenance checks, reducing downtime due to malfunctions or repairs.
- Implemented quality control measures, resulting in fewer customer complaints and product returns.
- Ensured a safe work environment by maintaining strict adherence to food safety guidelines and sanitation standards.
- Improved bakery efficiency by implementing streamlined processes and procedures.
- Maintained and controlled inventory of baked goods.
- Maintained cleanliness and hygiene in bakery premises.
- Managed all baking operations professionally and handled all problems confidently.
Site Supervisor
Nexteer Automotive
07.2008 - 11.2014
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Oversaw personnel safety and efforts at work site.
- Implemented best practices and safe operating procedures.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
Education
High School Diploma -
Pinnacle Charter High School
Casa Grande, AZ05-2005
Skills
- Team management
- Store operations
- Team supervision
- Inventory control and record keeping
- Allergen awareness
- Point of sale (POS) system operation
Certification
ServeSafe Managers Certification Received in 2024
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Restaurant Manager
Dennys
07.2022 - 02.2025
Bakery Team Lead
Texas Roadhouse
11.2021 - 03.2022
Site Supervisor
Nexteer Automotive
07.2008 - 11.2014
High School Diploma -
Pinnacle Charter High School
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