Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sean Mihoky

Tucson

Summary

Dynamic Service and Install Manager with a proven track record at Mikes H.V.A.C, excelling in workflow optimization and customer service. Enhanced team productivity through streamlined processes, achieving faster project completions. Skilled in problem-solving and effective communication, fostering strong client relationships and ensuring high-quality installations.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Service and Install Manager

Mikes H.V.A.C
10.2017 - 01.2025
  • Used hand tools, power drills, multi-meters and watt meters.
  • Utilized Software to maintain and update customer information, repair logs and inventory.
  • Participated in educational opportunities, maintaining working knowledge of company network and reading technical publications.
  • Conducted periodic maintenance inspections as stated by contract or customer.
  • Streamlined installation processes for improved team productivity and faster project completion times.
  • Provided exceptional customer service by addressing client concerns promptly, resulting in increased client retention rates.
  • Evaluated vendor options based on cost-effectiveness and quality, leading to better overall value in procurement decisions for installation materials.
  • Collaborated with sales teams to provide detailed information on product specifications, ensuring accurate quotes for clients.
  • Conducted regular performance reviews of team members, identifying opportunities for growth or improvement within the department as a whole.
  • Facilitated collaboration between design, sales, and installation teams to ensure smooth project execution from start to finish.
  • Optimized work schedules to minimize overtime costs while maintaining high-quality installations results for clients.
  • Managed scheduling of installation projects, effectively coordinating resources to meet deadlines while minimizing downtime for clients.

HVAC SERVICE AND INSTALLATION

Code Plus Mechanical
11.2008 - 10.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Developed and maintained courteous and effective working relationships.

HVAC Technician / Install and Service Manager

Mikes H.V.A.C
06.2005 - 10.2008
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
  • Filled out detailed work orders for each job completed.
  • Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
  • Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
  • Served as a mentor to junior technicians, providing guidance on best practices for troubleshooting and repairing various types of HVAC equipment.

HVAC Installer

D and J Air Conditioning
12.1999 - 05.2005
  • Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
  • Located and marked pipe positions, hole passages and duct connections in walls and floors.
  • Promoted workplace safety by consistently following established protocols and diligently wearing appropriate personal protective equipment.
  • Installed components to improve HVAC system performance.
  • Increased client comfort levels by appropriately sizing and installing heating, ventilation, and air conditioning systems based on specific needs.
  • Facilitated seamless transitions from older HVAC systems to newer models through expert removal of existing equipment and precise installation of replacements.
  • Ensured top-quality installations by adhering to local building codes, manufacturer specifications, and industry best practices.
  • Provided outstanding customer service throughout the entire project lifecycle, from initial consultation to final walkthroughs after completion of installations.
  • Boosted customer loyalty through exceptional follow-up service, addressing any concerns promptly and professionally.

Education

Business Management - Business Management

Rincon High School
Tucson, AZ

Skills

  • Health and safety
  • Site inspections
  • Scheduling coordination
  • Workflow optimization
  • Installation supervision
  • Customer service
  • Problem-solving
  • Attention to detail
  • Multitasking Abilities
  • Reliability
  • Effective communication
  • Relationship building
  • Management
  • Measurements and calculations
  • Job planning
  • Quality control
  • Performance monitoring

Certification

Universal E.P.A Certification

Timeline

Service and Install Manager

Mikes H.V.A.C
10.2017 - 01.2025

HVAC SERVICE AND INSTALLATION

Code Plus Mechanical
11.2008 - 10.2017

HVAC Technician / Install and Service Manager

Mikes H.V.A.C
06.2005 - 10.2008

HVAC Installer

D and J Air Conditioning
12.1999 - 05.2005

Business Management - Business Management

Rincon High School

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Sean Mihoky