Sebastian A Medina
Phoenix,AZ
Summary
Professional worker with strong background in delivering quality results through effective teamwork and adaptability. Skilled in task management, problem-solving, and ensuring smooth operations. Known for reliability, strong work ethic, and ability to meet changing needs with positive attitude. Focused on achieving goals and contributing to team success.
Experienced with diverse manual tasks ensuring operational efficiency. Utilizes effective teamwork and problem-solving skills to maintain productivity. Knowledge of safety protocols and best practices, contributing to reliable and secure work setting.
Diligent Labor Worker with experience performing variety of technical and manual tasks. Maintains cleanliness of work area and counts materials, merchandise and supplies in stock. Experienced in training new employees on responsibilities and company work ethics
Currently serving as a Customer Service Coordinator and Brand Ambassador for a leading educational institution, he demonstrates a strong ability to build meaningful relationships, deliver exceptional service, and represent the school's mission with professionalism and enthusiasm. With proven skills in communication, coordination, and brand representation, Sebastian remains open to new and exciting opportunities that allow for continued growth, contribution, and excellence in diverse professional environments.
Overview
5
5
years of professional experience
Work History
Brand Ambassador
UEI College
09.2025 - Current
- Created social media content with consistent content and tone.
- Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
- Collected and analyzed Web metrics such as visits, time on site and page views per visit.
- Created content strategies for digital media.
- Created customized marketing materials to increase product awareness.
- Make engaging content to boost viewer participation.
Customer Service Coordinator
UEI College
06.2025 - Current
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Followed through with client requests to resolve problems.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Performed document filing, bookkeeping, and faxing for busy student admissions office.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
- Helped manage admissions processes for incoming students, promptly collecting and processing necessary documents.
- Compiled and analyzed data to track admissions trends and make recommendations for improvements.
- Maintained communication across key departments and senior leadership team.
Secretary
Mary's Cleaning
01.2023 - 03.2025
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
Caregiver
Maricopa We Care
02.2022 - 03.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Built strong relationships with clients to deliver emotional support and companionship.
- Transported clients to and from medical appointments with safety and efficiency.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Dietary Aide
Glenwood Care Center
01.2021 - 11.2021
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Followed food safety practices and sanitation guidelines.
- Monitored food temperature, discarding items not stored correctly.
- Paid attention to detail while completing assignments.
Education
No Degree - Psychology
San Francisco State University
San Francisco, CA01-2030
High School Diploma -
Renee And Meyer Luskin Academy
Los Angeles, CA05.2019
Skills
- Administrative support
- Enrollment management
- Schedule coordination
- Social media content
- Social media management
- Compassionate communication
- Student relations
- Process management
- Data verification
- Marketing
Languages
English
Spanish
Timeline
Brand Ambassador
UEI College
09.2025 - Current
Customer Service Coordinator
UEI College
06.2025 - Current
Secretary
Mary's Cleaning
01.2023 - 03.2025
Caregiver
Maricopa We Care
02.2022 - 03.2024
Dietary Aide
Glenwood Care Center
01.2021 - 11.2021
High School Diploma -
Renee And Meyer Luskin Academy
No Degree - Psychology
San Francisco State University