Selena Camacho
Tucson
Summary
Dedicated Front Office Specialist highly effective at multitasking. Experience includes document management, schedule maintenance, and telephone-based support. Skilled at remaining calm and professional in challenging circumstances while using advanced scheduling skills. Supports operations with great team collaboration and task prioritization.
Overview
7
7
years of professional experience
Work History
Front Office Specialist
Arizona Community Physicians
Tucson
08.2021 - Current
- Answered telephone calls, responded to inquiries and provided information regarding services.
- Maintained positive working relationship with fellow staff and management.
- Maintained customer accounts by recording and updating account information.
- Maintained front desk to provide positive first impression.
- Offered reception coverage to relieve staff during absences or breaks.
- Scheduled appointments for clients according to established procedures.
- Scheduled and confirmed appointments, optimizing office workflow and client satisfaction.
Sales Associate
JCPenney
Tucson
10.2017 - 03.2021
- Computed purchases and received and processed cash or credit payment.
- Answered incoming telephone calls to provide store, products and services information.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Maintained cleanliness of store environment including floors, windows, displays.
- Greeted customers and provided exceptional customer service.
Education
Graduate Certificate - Medical Assistant
Carrington College
Tucson, Arizona10-2023
High School Diploma -
Tucson High Magnet School
Tucson, Arizona05-2017
Skills
- Customer service
- Appointment scheduling
- Communication skills
- Team collaboration
- Time management
- Organizational skills
Timeline
Front Office Specialist
Arizona Community Physicians
08.2021 - Current
Sales Associate
JCPenney
10.2017 - 03.2021
Graduate Certificate - Medical Assistant
Carrington College
High School Diploma -
Tucson High Magnet School