Selena Leivas
Parker,Az
Summary
Actively pursuing a fulfilling, a career at a customer driven company that ventures towards Marketing and Event Planning, whereas quality customer service is essential, and creativity and Innovative Leadership ability is welcomed.
Personable, hardworking, and eager to pursue a position that utilizes interpersonal skills, professionally challenges problem-solving skills, and improves my overall potential to produce customer growth to maxima company potential.
Active Listener. Self-Starter. Quick Learner, Customer-orientated team player with an apt to establish a good rapport with vendors and partners on all levels. Adheres to company/customer established needs, and budget requirements. Dependable and organized team player. Proficient producing business correspondence and letters. Self-Motivated. Works efficiently in a team and on individual projects that offer little to no supervision. Creative and Critical thinker. Innovative Leadership Ability..
_________
Computer Savvy. Learns new programs quickly and efficiently. Proficient in MS Office, Word, Excel, PowerPoint, Dealer Management Systems, Outlook, Internet research, social media knowledge, and Experience with Schedule Coordination, Resource Allocation. and Business Writing, Ability to handle administrative/clerical office duties and Mailing, Supply Inventory. Negotiating, Reliable, Flexible, and willingness to take added responsibilities to meet company goals.
Adept to working with a team in a fast-paced environment.
Accustomed to having a professional demeanor and have a "feel good attitude" where anything is possible,
Overview
8
8
years of professional experience
Work History
Parts/Office Assistant
C&S Farms
04.2022 - Current
- Complete clerical tasks such as filing, copying, and answering calls, and distributing mail.
- Interact with customers by phone, email, or in-person to provide information.
- Maintain and update office personnel records, both digital and physical.
- Verified all employee records and payroll documentation was up to date and without error weekly to avoid errors and keep employees paid accurately and on time.
- Manage daily data entry and kept clerical information accurate and up to date.
- Order office supplies and kept office stocked with needed resources to operate smoothly.
- Assist in scheduling field service repairs with Mechanic Shops on as needed basis.
- Established digital resource to coordinate irrigation schedule to be in sync with hay cuttings for company owner.
- Pick up parts and delivered to designated area as assigned.
- Performed online research and data collection on machinery and parts availability digitally and physically.
- Research and contact part vendors on part prices and shipping costs to keep costs within budget
Parts Counter Specialist
Bradley Chevrolet
01.2020 - 06.2021
- Served customers in-store and by telephone to answer questions and place orders.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
- Increased store revenue by cross-selling products and upselling services to customers by 15%.
- Assisted in finding appropriate parts promptly and Ordered parts from various distributors to fulfill demands.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales..
- Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
- Researched vehicles and parts via physical catalogs and electronic means
- Reached out to vendors outside usual network to find aftermarket parts not available from traditional sources.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
Parts Counter Specialist
Bingham Equipment Company
02.2016 - 01.2020
- Researched New Holland and CASE machinery information by VIN and parts via physical catalogs and electronic means.
- Ordered parts from various distributors to fulfill demands from customers, repair shops, and service departments for use in Case Construction & New Holland Agriculture Machinery and many other types of heavy equipment.
- Reached out to new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Processed and documented return orders, checking for discrepancies, potential usage and completeness of receipting and receiving product with accuracy.
- Kept up-to-date "Pending Service Parts" log providing ETA and reason for delay. on daily basis.
- Offered hands-on assistance to customers, assessing needs, and kept up on trends to further educate customers and consumer preferences.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
Education
Some College (No Degree) - Business Marketing And Administration
University of Phoenix
Westminster, COVocational Training And Certification - Airframe And Powerplant Technician
Westwood College of Aviation
Broomfield08.2001
GED -
Colorado River Indian Tribes (CRIT) Education
Parker, AZ03.1998
Skills
Efficient MS Office Suite
- Valid Driver's License
- Organization and Time Management
- Resource Allocation and Scheduling Coordination
- Accounting Familiarity and Payment Processing
- Digital File Management and Data Recording
- Office Supply and Inventory Management
- Strong Interpersonal Skills
- Administrative Duties and Prioritizing Work Detail
- Effective Verbal and Written Communication
- Strong Problem Solver
- Shipping & Receiving
- Negotiating
- Business and Contract Writing
- Front Office Management
Timeline
Parts/Office Assistant
C&S Farms
04.2022 - Current
Parts Counter Specialist
Bradley Chevrolet
01.2020 - 06.2021
Parts Counter Specialist
Bingham Equipment Company
02.2016 - 01.2020
Some College (No Degree) - Business Marketing And Administration
University of Phoenix
Vocational Training And Certification - Airframe And Powerplant Technician
Westwood College of Aviation
GED -
Colorado River Indian Tribes (CRIT) Education
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