Versatile and professional in customer service and classroom management. Proven ability to resolve issues and create positive interactions, contributing to a welcoming environment and overall guest satisfaction.
Overview
4
4
years of professional experience
Work History
Waitress
Limoncello Restorante
Prescott
02.2026 - Current
Greeted and seated guests promptly in a welcoming manner.
Took accurate food and drink orders using POS system efficiently.
Delivered meals and beverages to tables with attention to detail.
Maintained cleanliness of dining area and organized service stations.
Assisted in training new staff on restaurant procedures and customer service.
Collaborated with kitchen staff to ensure timely meal preparation and delivery.
Upsold menu items by providing detailed descriptions of specials and promotions.
Provided excellent customer service by addressing any complaints or concerns promptly.
Assisted other wait staff members in times of heavy customer traffic.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Maintained accuracy while handling payments, giving change and printing receipts for customers.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Teacher
Little Life Learning Center
Prescott
09.2025 - 01.2026
Facilitated hands-on activities to enhance learning experiences.
Managed classroom behavior and promoted positive interactions.
Collaborated with parents to support student development.
Assessed student progress and adjusted teaching methods accordingly.
Organized field trips and special events to enrich curriculum.
Implemented creative teaching strategies using various educational tools.
Maintained a safe and welcoming classroom environment for all students.
Built and strengthened positive relationships with students, parents, and teaching staff.
Supervised students during class and outdoor breaks to ensure safety and engagement.
Provided individualized instruction to meet the needs of all students.
Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
Utilized technology-based learning tools to enhance classroom instruction.
Created meaningful projects that allowed students to apply their knowledge in real world situations.
Primary School Teaching Assistant
Villa Montessori School
Phoenix
08.2024 - 05.2025
Supported classroom activities and facilitated student engagement in learning.
Assisted lead teachers in lesson preparation and material organization.
Provided one-on-one support to students with diverse learning needs.
Monitored student behavior and implemented positive reinforcement strategies.
Collaborated with educators to develop individualized education plans.
Organized classroom resources and maintained a tidy learning environment.
Communicated effectively with parents about student progress and concerns.
Participated in professional development workshops to enhance teaching strategies.
Conducted one-on-one tutoring sessions with struggling students.
Provided support to students with special educational needs.
Supervised students during lunch time and recess periods.
Ensured that all safety protocols were followed in the classroom.
Maintained accurate records of student progress and attendance data.
Assisted with administrative duties such as filing, photocopying and data entry.
Maintained a safe learning environment by monitoring student behavior.
Encouraged positive social interaction among students by organizing group activities.
Attended staff meetings to discuss student progress.
Assisted in maintaining discipline within the classroom setting according to established rules of conduct.
Organized classroom activities, resources and materials.
Assisted teachers with record-keeping tasks such as attendance tracking, grading tests and quizzes.
Read books to small groups of children or to individual students.
Retail Sales Associate
Drawn West
Prescott
05.2023 - 08.2024
Assisted customers with product selection and inquiries.
Maintained merchandise displays and ensured store cleanliness.
Processed transactions accurately at the point of sale.
Collaborated with team members to restock inventory efficiently.
Handled customer returns and exchanges professionally.
Engaged customers through effective communication and service techniques.
Monitored inventory levels and reported discrepancies to management.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Demonstrated knowledge of store products and services.
Followed company policies, rules and procedures to promote company goals and maintain safety.
Shift Lead
Jamba Juice
Prescott
06.2022 - 11.2022
Supervised daily operations to ensure smooth workflow and team collaboration.
Trained new team members on preparation and customer service protocols.
Resolved customer inquiries and complaints with effective communication skills.
Ensured cleanliness and safety standards in food preparation areas.
Performed opening and closing procedures such as setting alarm systems, counting money.
Reviewed daily sales reports and monitored financial performance metrics.