Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Senta Lynn

Tucson

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Marshalls
12.2022 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Created and maintained safe and secure work environments for employees.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained and guided team members to maintain high productivity and performance metrics.

Area Sales Manager

Marine Corps Community Services
01.2014 - 11.2022
  • Monitored customer preferences to determine focus of sales efforts.
  • Reviewed operational records and reports to project sales and determine profitability.
  • Developed existing team into high productivity, results-oriented unit through creative initiatives.
  • Led and directed team members on effective methods, operations and procedures
  • Conducted quality, timely performance feedback and performance appraisals.
  • Implemented and developed operational standards, policies and procedures.
  • Addressed and resolved client or customer inquiries to foster superior standards of service.

Store Manager

Goodwill Industries
10.2012 - 10.2013
  • Interviewed and hired prospective employees according to team needs.
  • Stocked and organized products in storage spaces and retail shelves.
  • Prepared staff work schedules and assigned specific duties.
  • Directed and coordinated activities of businesses or departments concerned with production, pricing, sales, or distribution of products.
  • Planned store layouts or designed displays.
  • Managed movement of goods into and out of production facilities to ensure efficiency, effectiveness and sustainability of operations.

Department Manager

Macy's
10.2011 - 10.2012
  • Driving customer satisfaction and repeat business.
  • Utilized computer and point of sale systems for maintaining inventory and managing profit and loss.
  • Trained and supervised associates on customer service excellence and strong company culture.
  • Met or exceeded operating standards for brand consistency.
  • Delivered excellent customer service, driving quality shopping experiences.
  • Maximized sales and long-term profitability to achieve department goals.
  • Collaborated with cross-functional teams and department managers to optimize sales.
  • Adhered to store merchandising standards in support of appropriate inventory levels and backroom organization.

Education

Rancho Buena Vista
Vista, CA

Skills

  • Problem-solving
  • Customer experience
  • Time management
  • Stock management
  • POS systems operations
  • Hiring and training
  • Work Planning and Prioritization
  • Relationship building and management
  • Sales strategies
  • Teamwork and collaboration
  • Operations management

Certification

  • CPR/1st Aid
  • Food Handlers Certificate

Timeline

Assistant Store Manager

Marshalls
12.2022 - Current

Area Sales Manager

Marine Corps Community Services
01.2014 - 11.2022

Store Manager

Goodwill Industries
10.2012 - 10.2013

Department Manager

Macy's
10.2011 - 10.2012

Rancho Buena Vista

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Senta Lynn