Collecting and analyzing individual development plans
Spearheaded a company-wide training initiative, focusing on leadership development, soft skills training, and compliance
Working closely with external vendors and internal subject matter experts to curate a diverse range of training sessions
Researching new training topics, establishing contact with vendor companies, organizing relevant meetings
Updating the programs of internal trainers
Carrying out organizational work related to the activity of the training and development center, to organize various trainings
Assigning appropriate training to employees in the learning and development system (LMS)
Submitting monthly, weekly or annual reports as appropriate
Performance Management Specialist
Azerbaijan Railways - Stock Joint Company
05.2022 - 01.2024
Performed performance appraisals, succession planning, talent evaluations, and other talent management processes
Participated in the preparation of the corporate career development map of employees, as well as individual development plans
Carried out the process of setting and monitoring the goals of the probationary period within the framework of the adaptation (work adaptation) program
Organized internal transfer operations
Prepared internal departmental reports and submit them as appropriate
Automated human resources management processes, participating in the development of the necessary technical platform in this regard
Organized the attestation of employees, to participate in the analysis of the results, to implement the decisions of the attestation commission
HR Specialist
Azerbaijan Railways - Stock Joint Company
04.2021 - 05.2022
Ensured the planned organization of tasks given by the head of the human resources department
Organized the documentation work arising from the requirements of the labor legislation
Collected materials and opinions from structural units in order to ensure the activities of the head of the human resources department
Controlled the documents received at the e-doc address of the head of the human resources department, to direct them to the head of the relevant department for execution according to the appropriate order and to control their timely execution, to prevent the delay status of the documents (to keep the open and delayed documents section under control in the structure), to enter the visa and signature to enter the visa and signature to approve the documents after receiving the head's approval
Customer Service Leading Specialist
Bank of Baku
04.2016 - 04.2021
Handled customers' financial transactions, including cashing cheques, completing money transfers and opening and closing accounts
Prepared internal departmental reports
Customer Service Specialist
Bank of Baku
04.2013 - 04.2016
Interacted with customers to address their concerns
Answered customer questions and assisted them with their needs
Specialist of Tourism and Related services
Architectural Reserve Icherisheher HCRS
10.2010 - 04.2013
Responded to customer requests and forwarded necessary information to superiors
Evaluated customer needs and feedback to drive product and service improvements
Gathered, organized, and input information into digital database
Actively participated in national-level events organized by State Administration
Education
Master of Business Administration - Marketing
Azerbaijan State University of Economics
BSc - Philology of English language
University of Foreign Languages
Skills
Blended learning
Career development
Organizational development
Needs assessment
Diversity and inclusion
Facilitation techniques
Certification
SHRM-CP, 05/01/23
Fundamentals of Project Management, 10/01/23
HR Metrics training by Mr. Zahid Mubarak, 04/01/22
Recruiting, Hiring and Onboarding, HR Program, Coursera, University of Minnesota, 02/01/21
PMP (exam preparation stage)
Projects
Team member of the Leadership development program Team member of the Improvement of the internal training programs project Team member of the Transformation project held by Azerbaijani Railways Close - Stock Joint Company Coordinator of the Social project sponsored by BP Senior project adviser of the Maiden Tower International festival
Languages
Azerbaijani, Native
English, Fluent
Turkish, Fluent
Russian, Good
Timeline
Learning and Development Specialist
Azerbaijan Railways - Stock Joint Company
01.2024 - Current
Performance Management Specialist
Azerbaijan Railways - Stock Joint Company
05.2022 - 01.2024
HR Specialist
Azerbaijan Railways - Stock Joint Company
04.2021 - 05.2022
Customer Service Leading Specialist
Bank of Baku
04.2016 - 04.2021
Customer Service Specialist
Bank of Baku
04.2013 - 04.2016
Specialist of Tourism and Related services
Architectural Reserve Icherisheher HCRS
10.2010 - 04.2013
SHRM-CP, 05/01/23
Fundamentals of Project Management, 10/01/23
HR Metrics training by Mr. Zahid Mubarak, 04/01/22
Recruiting, Hiring and Onboarding, HR Program, Coursera, University of Minnesota, 02/01/21
Reporter-Translator at Azerbaijan Televison and Radio Broadcasting Closed Joint-Stock Company,AzTVReporter-Translator at Azerbaijan Televison and Radio Broadcasting Closed Joint-Stock Company,AzTV
Duty Officer of the Railway Station at Join Stock Company "Ukrainian Railways"Duty Officer of the Railway Station at Join Stock Company "Ukrainian Railways"