Overview
Work History
Education
Skills
Certification
Projects
Languages
Timeline
Generic

Sevinj Mirkishiyeva,SHRM-CP

Baku,AZ

Overview

14
14
years of professional experience
1
1
Certification

Work History

Learning and Development Specialist

Azerbaijan Railways - Stock Joint Company
01.2024 - Current
  • Collecting and analyzing individual development plans
  • Spearheaded a company-wide training initiative, focusing on leadership development, soft skills training, and compliance
  • Working closely with external vendors and internal subject matter experts to curate a diverse range of training sessions
  • Researching new training topics, establishing contact with vendor companies, organizing relevant meetings
  • Updating the programs of internal trainers
  • Carrying out organizational work related to the activity of the training and development center, to organize various trainings
  • Assigning appropriate training to employees in the learning and development system (LMS)
  • Submitting monthly, weekly or annual reports as appropriate

Performance Management Specialist

Azerbaijan Railways - Stock Joint Company
05.2022 - 01.2024
  • Performed performance appraisals, succession planning, talent evaluations, and other talent management processes
  • Participated in the preparation of the corporate career development map of employees, as well as individual development plans
  • Carried out the process of setting and monitoring the goals of the probationary period within the framework of the adaptation (work adaptation) program
  • Organized internal transfer operations
  • Prepared internal departmental reports and submit them as appropriate
  • Automated human resources management processes, participating in the development of the necessary technical platform in this regard
  • Organized the attestation of employees, to participate in the analysis of the results, to implement the decisions of the attestation commission

HR Specialist

Azerbaijan Railways - Stock Joint Company
04.2021 - 05.2022
  • Ensured the planned organization of tasks given by the head of the human resources department
  • Organized the documentation work arising from the requirements of the labor legislation
  • Collected materials and opinions from structural units in order to ensure the activities of the head of the human resources department
  • Controlled the documents received at the e-doc address of the head of the human resources department, to direct them to the head of the relevant department for execution according to the appropriate order and to control their timely execution, to prevent the delay status of the documents (to keep the open and delayed documents section under control in the structure), to enter the visa and signature to enter the visa and signature to approve the documents after receiving the head's approval

Customer Service Leading Specialist

Bank of Baku
04.2016 - 04.2021
  • Handled customers' financial transactions, including cashing cheques, completing money transfers and opening and closing accounts
  • Prepared internal departmental reports

Customer Service Specialist

Bank of Baku
04.2013 - 04.2016
  • Interacted with customers to address their concerns
  • Answered customer questions and assisted them with their needs

Specialist of Tourism and Related services

Architectural Reserve Icherisheher HCRS
10.2010 - 04.2013
  • Responded to customer requests and forwarded necessary information to superiors
  • Evaluated customer needs and feedback to drive product and service improvements
  • Gathered, organized, and input information into digital database
  • Actively participated in national-level events organized by State Administration

Education

Master of Business Administration - Marketing

Azerbaijan State University of Economics

BSc - Philology of English language

University of Foreign Languages

Skills

  • Blended learning
  • Career development
  • Organizational development
  • Needs assessment
  • Diversity and inclusion
  • Facilitation techniques

Certification

  • SHRM-CP, 05/01/23
  • Fundamentals of Project Management, 10/01/23
  • HR Metrics training by Mr. Zahid Mubarak, 04/01/22
  • Recruiting, Hiring and Onboarding, HR Program, Coursera, University of Minnesota, 02/01/21
  • PMP (exam preparation stage)

Projects

Team member of the Leadership development program Team member of the Improvement of the internal training programs project Team member of the Transformation project held by Azerbaijani Railways Close - Stock Joint Company Coordinator of the Social project sponsored by BP Senior project adviser of the Maiden Tower International festival

Languages

  • Azerbaijani, Native
  • English, Fluent
  • Turkish, Fluent
  • Russian, Good

Timeline

Learning and Development Specialist

Azerbaijan Railways - Stock Joint Company
01.2024 - Current

Performance Management Specialist

Azerbaijan Railways - Stock Joint Company
05.2022 - 01.2024

HR Specialist

Azerbaijan Railways - Stock Joint Company
04.2021 - 05.2022

Customer Service Leading Specialist

Bank of Baku
04.2016 - 04.2021

Customer Service Specialist

Bank of Baku
04.2013 - 04.2016

Specialist of Tourism and Related services

Architectural Reserve Icherisheher HCRS
10.2010 - 04.2013
  • SHRM-CP, 05/01/23
  • Fundamentals of Project Management, 10/01/23
  • HR Metrics training by Mr. Zahid Mubarak, 04/01/22
  • Recruiting, Hiring and Onboarding, HR Program, Coursera, University of Minnesota, 02/01/21
  • PMP (exam preparation stage)

Master of Business Administration - Marketing

Azerbaijan State University of Economics

BSc - Philology of English language

University of Foreign Languages
Sevinj Mirkishiyeva,SHRM-CP