Seymur melikov

In this position, I developed expertise in CRM systems and thrived under high-pressure environments. I effectively managed operations in the LiveChat application, simultaneously monitoring 10 company projects. Additionally, I streamlined customer inquiries by directing them to the appropriate departments through the HelpDesk system, ensuring efficient and timely resolutions. I should also note that I have gained some experience working with payment systems to process and allocate funds to clients

I assisted my manager by communicating with clients and offering services for language courses. My responsibilities also included monitoring students during exams to ensure compliance and preparing detailed reports on their performance and progress.

As an SMM Manager, I managed the company's pages on social media platforms such as Instagram and Facebook. I adhered to the company's branding guidelines while creating and publishing posts designed to enhance customer engagement and attract new clients.