SHAELYN SAVAGE
Tucson
Summary
Dedicated, team-driven business office manager with three years of experience in Assisted Living. A young professional committed to delivering excellence in all facets of administrative support. Committed to improving client satisfaction and ensuring compliance with healthcare regulations.
Overview
10
10
years of professional experience
Work History
Business Office Manager
Copper Canyon Memory Care
01.2022 - Current
- Oversee business office of 66-bed assisted living community.
- Manage accounts payable and accounts receivable.
- Generate reports and assessments utilizing company's accounting systems.
- Coordinate hiring, training, and scheduling of receptionists as well as facilitate onboarding for all new hires to community.
- Oversee office inventory activities and update department heads on departmental spending to follow budget.
- Process Medicaid, Insurance, and Private billing including obtaining authorization and follow up billing each month.
- Facilitate internal audits using thorough documentation to ensure compliance with regulations.
- Conduct community tours effectively showcasing amenities and services while building strong, trusting relationships to support admissions.
Concierge
Copper Canyon Memory Care
07.2021 - 01.2022
- Oversaw front desk operations and guests' needs at busy facility.
- Greeted visitors upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered high-volume, multi-line telephone, directing callers to best-qualified personnel.
Sales Floor Associate
Artiques
08.2017 - 08.2018
- Developed strong rapport with customers and created positive impression of business with dedicated service.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Personal Assistant to Owner
The Benedict Silverman Foundation
02.2015 - 12.2016
- Carried out multifaceted services for owner including pet care, running errands, managing mail, scheduling appointments, and providing transportation.
- Entrusted to handle confidential situations in professional manner.
Education
Bachelor of Arts - Psychology
University of Arizona
Tucson, Arizona05.2021
Skills
- Confidentiality
- Customer and client relations
- Written and verbal communication
- Organization
- Attention to detail
- MS Office
- CPR & First AID
- Fingerprint Clearance Card
Timeline
Business Office Manager
Copper Canyon Memory Care
01.2022 - Current
Concierge
Copper Canyon Memory Care
07.2021 - 01.2022
Sales Floor Associate
Artiques
08.2017 - 08.2018
Personal Assistant to Owner
The Benedict Silverman Foundation
02.2015 - 12.2016
Bachelor of Arts - Psychology
University of Arizona
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