Adept at driving operational success, I leveraged my problem-solving and team leadership skills at META Logistics USA to enhance efficiency and customer satisfaction. My expertise in operations management and customer relationship management has consistently improved processes, achieving a notable increase in client retention. Proficient in MS Office, my approach combines strategic planning with effective communication to exceed objectives.
▪ Mailing, supplies, schedule meetings and appointments
▪ Organized office layout and order stationery and equipment
▪ Collaborate with HR department to update and maintain office policies as necessary
▪ Organize office operations and procedures
▪ Manage contract and price negotiations with office vendors service providers and office lease
▪ Evaluate and manage staff performance, ensure security, integrity and confidentiality of data.
▪ Conducting major communication between subcontractors and foreign event managing (ICON)
company during preparation and games time
▪ Participating in the main activities like construction, logistics, event management
▪ Interpretation of every single step of procedures I could obtain general insight about operations as
well as major and minor specialties of whole process.
Typing, preparing documents, organizing files
▪ Documents checking, proofreading the document, checking spelling, grammar, sense, amendments
and presentation
▪ Devising and maintaining office systems, including data management and filing
▪ Screening phone calls, inquiries and requests, and handling them when appropriate
▪ Meeting and greeting visitors at all levels of seniority
▪ Dealing with incoming email, faxes and post, often corresponding on behalf of the manager