Shafiga Aydamirli
Baku
Summary
Professional Scrum Product Owner with a demonstrated history of working in the Banking/IT sectors with B2B, B2C.
Experienced Product Owner specializing in transfer squad operations. Adept at deconstructing and planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational and project management skills with a focus on overcoming technical challenges and implementing successful resolutions
Overview
6
6
years of professional experience
1
1
Certification
Work History
Volunteer, Serving Citizens
Azerbaijan Service and Assessment Network
10.2017 - 12.2017
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Offering help and assistance to citizens in need. This could involve providing information, guidance, or resources to address their concerns
Digital Business Department - Specialist
Expressbank
04.2019 - 07.2020
- Performing operational inquiries of customers based on the bank's internal system and providing information
- Extracting statistics for Internet Banking and Express24 Mobile App
- Writing business requirements and methodological guidelines
- Identifying and eliminating potential problems, security vulnerabilities, and bugs in the program, as well as providing insights and executing tasks related to program design and visual aspects
- Exchanging ideas about the progress of work in other structural units in a quantitative manner
Specialist
International Bank of Azerbaijan
08.2020 - 12.2021
- Follow all company policies and procedures
- Listen and respond to customer requests and forward necessary information to superiors
- To operate by interpreting customers' needs and introducing services that align with specific requirements
Product Owner
International Bank of Azerbaijan
01.2022 - Current
- Owned and prioritized product backlog
- Oversaw entire product deployments from vision and creation to rollout and delivery
- I took a lead in integrating international transfers (SWIFT, Contact, and Mastercard international transfers)
- I completely revamped the old transfer page within the Mobile App
- I provided users with services like split the bill, requesting money from a friend, and sending money by phone number, all through the app
- Collaborated with technical and non-technical stakeholders to define clear product transfer requirements and expectations
- Implemented improvements in the transfer process, resulting in a 20% reduction in transfer-related delays
- Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work
- Focused on building critical features up front in order to identify constraints and technical challenges
- Collaborated with development team on services and tasks
Education
Bachelor - Business And Management
Azerbaijan State Economic University
06.2019
Skills
- Strategic Vision
- Product Planning
- Team Goals
- Agile and Scrum Environments
- Problem Resolution
- Stakeholder Relationship Management
- Scrum Methodology
- Functional and Business Requirements
- Problem Identification
Certification
Oracle Database SQL, DataSoCool
Professional Scrum Product Owner I, scrum.org
Professional Scrum Product Owner I,scrum.org
State Agency for Public Service and Social Innovations Under the President of the Republic of Azerbaijan, 1st degree
Languages
English
Intermediate
B1
Turkish
Proficient
C2
Russian
Elementary
A2
Timeline
Product Owner
International Bank of Azerbaijan
01.2022 - Current
Specialist
International Bank of Azerbaijan
08.2020 - 12.2021
Digital Business Department - Specialist
Expressbank
04.2019 - 07.2020
Volunteer, Serving Citizens
Azerbaijan Service and Assessment Network
10.2017 - 12.2017
Bachelor - Business And Management
Azerbaijan State Economic University
Oracle Database SQL, DataSoCool
Professional Scrum Product Owner I, scrum.org
Professional Scrum Product Owner I,scrum.org
State Agency for Public Service and Social Innovations Under the President of the Republic of Azerbaijan, 1st degree
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