SHALEY HAYDEN
Phoenix
Overview
12
12
years of professional experience
Work History
Sub-Vendor Compliance Coordinator
TEKsystems
01.2025 - Current
- Audited documents provided by third party sub-vendor s and consultants to ensure they meet internal requirements
- Collaborated effectively with cross‑functional teams to onboard consultants promptly and streamline workflow processes
- Coordinated and processed background checks and drug screenings while maintaining strict confidentiality of sensitive information
- Monitored and followed up on expired or missing documents to maintain full compliance with organizational standards
- Responded to alias emails that come through within the hour asking for assistance with various tasks
- Created and maintained Excel reports to track coordinator progress on AAR's, Background CARV reports, and Historical Dashboard Report.
- Shadowed multiple MOS groups and the Senior Coordinator on various reports including the NSR Report, T-Report, Productivity Report, and Vendor Library Report
- Received numerous commendations from different teams on various occasions for outstanding support and collaboration
Bartender/Barista/Cashier/Hostess
Jewel's Bakery & Cafe
02.2024 - 12.2024
- Greet guests at front door
- Seat guests in desired seat
- Serve waters to new tables
- Make alcoholic beverages
- Make coffee beverages with espresso machine
- Run food and beverages to tables
- Bus and clean tables
- Restock bakery items
- Take to-go orders at register with POS system
- Cash out tables and to-go orders through POS system
- Sweep and Mop
- Clean Menus
- Sanitize dining room and expo line
Counter Server
Sam's Diner
02.2023 - 10.2023
- Greet and serve guests at counter
- Run food to tables
- Bus and clean tables
- Cash out guests with POS system
- Handle and count cash drawer
- Dishwashing duties
- Refill condiments
- Take to-go orders over the phone
- Run food out to cars
- Sweep and Mop dining area
- Water Plants outside
- Lock chairs up on patio at end of shift
- Catering large parties after hours
- Set up and break down booths at events for sampling
Server/Waitress
Daily Dose
11.2021 - 05.2022
- Greet and serve guests during breakfast and lunch hours
- Opening and Closing duties
- Brew and create specialized coffee beverages
- Buss and clean tables after use
- Cash out guests on register
- Use POS system to input orders
- Roll silverware
- Complete specified side work for each shift in a timely manner
Bartender/Server/Certified Trainer
Longhorn Steakhouse
10.2016 - 11.2021
- Started off as Hostess and worked my way up the chain
- Create alcoholic beverages with precise corporate recipes
- Greet and serve guests in my section and at the bar top
- Check identification of guests ordering alcoholic beverages to ensure they are of legal drinking age
- Train all new employees on POS system and restaurant protocols
- Greet and serve guests at bartop and in section
- Bus and clean tables
- Roll silverware and perform side work and closing duties
Hostess
Cowboy's Saloon
07.2016 - 11.2016
- Answered telephone for incoming calls to provide information about hours and create new reservations into our system
- Greeted all guests that entered the restaurant with a warm smile and happy attitude
- Monitored dining areas to access server capacity and accurately estimate wait times
- Checked identification at door to ensure they were of legal age to consume alcoholic beverages and enter the establishment
- Maintained high productivity by efficiently processing cash and electronic payments for band cover charge on weekends
- Operated and sanitized mechanical bull for entertainment
- Processed waivers to patrons who wanted to ride the mechanical bull
Cashier to Department Head
Hobby Lobby
07.2015 - 07.2016
- Helped customers find specific products, answering questions and offering advice
- Trained new team members in cash register operation, stock procedures and customer service
- Processed all sales transactions accurately and promptly to prevent long customer wait times
- Wrapped items and bagged purchases properly to prevent merchandise breakage
- Processed customer payments quickly and returned exact change and receipts
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy
- Ordered merchandise with accuracy by verifying back stock and maintaining inventories
- Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement
- Received incoming product deliveries and relocated to the floor or in the storage room
- Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
- Removed debris from aisles to avoid blocking customers or adding any safety concerns.
Sales Associate to Overnight Cashier
Walmart Supercenter
05.2014 - 08.2015
- Answered all incoming phone calls and transferred to correct department
- Organized store by returning all merchandise to its proper place.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Recovered clothing items from fitting rooms and returned to specified department areas.
- Ticketed items with pricing and markdowns and restocked sales floor according to merchandising plan.
- Implemented store visual standards with proper product placement and advertisement displays.
- Operated cash register, collected payments and provided accurate change.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products and guided them to that area
- Processed all sales transactions promptly to prevent long customer wait times
Education
ASSOCIATES -
EXERCISE SCIENCE & SPORTS MEDICINE
Skills
- Outstanding Customer Service
- Data Tracking & Reporting
- Vendor & Consultant Onboarding
- Compliance & Documentation Review
- Administrative Report
- Attention to Detail
- Team Collaboration
- Strong Communication
Timeline
Sub-Vendor Compliance Coordinator
TEKsystems
01.2025 - Current
Bartender/Barista/Cashier/Hostess
Jewel's Bakery & Cafe
02.2024 - 12.2024
Counter Server
Sam's Diner
02.2023 - 10.2023
Server/Waitress
Daily Dose
11.2021 - 05.2022
Bartender/Server/Certified Trainer
Longhorn Steakhouse
10.2016 - 11.2021
Hostess
Cowboy's Saloon
07.2016 - 11.2016
Cashier to Department Head
Hobby Lobby
07.2015 - 07.2016
Sales Associate to Overnight Cashier
Walmart Supercenter
05.2014 - 08.2015
ASSOCIATES -
EXERCISE SCIENCE & SPORTS MEDICINE