Shamaya Crosby
Phoenix
Summary
Creative and detail-oriented writer with a passion for storytelling, seeking a challenging position in a dynamic environment that fosters creativity and allows for the expression of innovative ideas. Eager to contribute my skills in crafting compelling narratives and engaging content to a forward-thinking organization.
Overview
3
3
years of professional experience
Work History
Library Assistant
Follett Bookstore
2022.08 - Current
- Enhanced patron experience by providing efficient and courteous customer service at the circulation desk.
- Streamlined library operations by assisting in the accurate cataloging and organization of materials.
- Promoted literacy and reading enjoyment through developing engaging book displays and promotional materials.
- Supported community engagement initiatives by coordinating successful library events and programs for patrons of all ages.
- Ensured timely access to resources by efficiently processing incoming books, periodicals, and multimedia items.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Provided valuable research assistance to patrons seeking information or guidance on various topics.
- Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
- Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
- Developed crucial digital skills among patrons by offering instructional sessions on using library technology effectively.
Crew Team Leader
Sodexo Food Service
2021.01 - 2022.08
- Enhanced team performance by implementing effective communication strategies and fostering a collaborative environment.
- Streamlined workflow for increased efficiency through regular process evaluations and adjustments.
- Reduced employee turnover rate by creating a supportive work culture and providing opportunities for growth and development.
- Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
- Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
- Coordinated scheduling, balancing team member availability with business requirements for optimal staffing levels.
Education
Bachelor of Arts - Creative Writing
Maricopa Community Colleges - South Mountain Community College
Phoenix, AZ05.2026
Associate of Arts - Art Advertising
University of Advancing Technology
Tempe, AZ12.2022
Skills
Writing Proficiency: Proven ability to create captivating and original content across various genres, including fiction, poetry, and creative nonfiction.
Editing and Proofreading: Strong attention to detail with expertise in revising and polishing written material to ensure clarity, coherence, and grammatical accuracy.
Research: Adept at conducting thorough research to gather information and enhance the authenticity of writing projects.
Time Management: Demonstrated capability to meet tight deadlines without compromising quality, managing multiple projects simultaneously.
Adaptability: Willingness to explore and experiment with different writing styles and genres, showcasing versatility in creative expression.
Digital Literacy: Familiarity with various writing and editing software, including Microsoft Word, Scrivener, and SEO.
- Literary knowledge
- Reading and teaching
- Processes and procedures
- Materials Management
Timeline
Library Assistant
Follett Bookstore
2022.08 - Current
Crew Team Leader
Sodexo Food Service
2021.01 - 2022.08
Bachelor of Arts - Creative Writing
Maricopa Community Colleges - South Mountain Community College
Associate of Arts - Art Advertising
University of Advancing Technology
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