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Bilingual, fluent in Spanish and English solid comprehension of cultural diversity, with integrity, respect and consideration for the need of any specific conditions of each person, with experience in Contact Tracing in Latino Health Access. Covid 19 pandemic, Experience working with Hospice Patients as Home Health Aide.
Bachelor’s Degree in Human Resources. During the work experience and transitioned to different rolls and positions such as Training and Development Department leading Orientation for new Spanish speaking employees also served as liaison withing EH&S department as a EH&S specialist. Passionate about patient care and advocated to the best for people in need, working at the Primary Care Center as Front Desk scheduler looking for a new opportunity to grow to serve better to patients.

Driven Scheduling Coordinator highly skilled in managing appointments, telephone calls and customer inquiries. Poised and professional with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication. Friendly and outgoing with a positive personality to direct customers making them feel comfortable and heard.


Highly motivated graduate from A+ Tennessee Tech University with a Master's Degree in Healthcare Administration. Experienced in effectively prioritizing patient care and delivering exceptional customer service. Possesses strong communication abilities and a genuine passion for helping others, driving commitment to assisting individuals in achieving their goals while continuously seeking personal and professional growth. Dedicated to providing the highest level of support and making positive contributions to any team or organization.

Diligent College Student focused on Business Administration and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Dynamic professional with a proven track record at Kids Kare, PC, enhancing client retention through exceptional customer service and efficient scheduling. Bilingual in Spanish and English, I excel in time management and organization, ensuring a positive experience for guests while maintaining confidentiality and compliance with safety protocols.


SHAMS ALALI

Summary

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Front Desk and Scheduler

Arabic Medical Interpreter

Retail Associate

Pharmacy Technician Trainee

Pharmacy Technician Trainee

Supervisor

Education

Associate of Science -

Software Engineering

Associate of Arts - undefined

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Front Desk and Scheduler

Retail Associate

Arabic Medical Interpreter

Pharmacy Technician Trainee

Pharmacy Technician Trainee

Supervisor

Associate of Arts - undefined

Associate of Science -

Software Engineering

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