Shanda Altamirano
Tucson
Summary
Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Lead Server
Cruda Mariscos
Tucson
10.2023 - Current
- Led daily front-of-house operations in a high-volume restaurant environment.
- Managed labor and staffing levels to support efficient service and cost control.
- Coordinated employee scheduling for front and back of house to optimize service flow.
- Executed and supervised opening/closing procedures and cash handling to ensure operational readiness.
- Mentored team members and ensured smooth communication between kitchen and service staff.
- Coordinated with kitchen staff to manage timely food delivery.
- Handled guest inquiries and resolved concerns promptly.
- Managed reservations and organized seating arrangements effectively.
- Collaborated with team members to create a seamless guest experience.
- Assisted with food cost tracking, inventory counts, and supply ordering.
Education
Associate of Science - Veterinary Science
Pmi
Tucson, AZ 08.2011 - 05.2012
Skills
- Labor management
- Inventory control
- Scheduling coordination
- Cash handling
- Guest services
- Team collaboration
- Leadership skills
- Staff training
- Time management
- Critical thinking
Languages
Spanish
Professional
Timeline
Lead Server
Cruda Mariscos
10.2023 - Current
Associate of Science - Veterinary Science
Pmi
08.2011 - 05.2012