Shane Aspera
Tempe
Summary
Passionate and driven sports business undergraduate at Arizona State University, currently interning for the Arizona Cardinals. Excels in fast-paced, and high-pressure environments. Former athlete, extremely competitive, and committed to delivering exceptional results.
High-energy Recreational Leader adept at developing exciting calendar events to maximize budgetary resources while fulfilling community desires. Talented problem-solver with personable and open style.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Golf Associate
Dicks Sporting Goods
01.2024 - Current
- Increased sales by 7% through personalized recommendations, leading to higher customer satisfaction and repeat business.
- Boosted customer loyalty 12% by offering expert advice and building strong customer relationships.
- Improved sales floor organization resulting in more efficient product browsing and enhanced customer experience.
- Exceeded sales targets over $1,200 effectively collaborating with the team to meet daily and weekly goals.
Experience Coordinator
Arizona Cardinals
09.2024 - 01.2025
- Enhanced guest satisfaction by creating a seamless and enjoyable experience, leading to an increase in positive feedback or ratings.
- Increased staff efficiency through effective management and training, resulting in improved guest engagement and quicker resolution of issues.
- Reduced guest complaints by implementing proactive problem-solving strategies during the event.
- Optimized staff workflow to handle high-traffic game days smoothly and improve overall guest experience.
Style Specialist
Target
01.2020 - 06.2024
- Increased sales performance through visually compelling merchandising that aligned with promotional goals.
- Improved team efficiency by training and coaching team members on best practices for display setup and merchandise arrangement.
- Enhanced guest engagement through a visually appealing shopping environment that drove foot traffic and repeat visits.
- Led successful seasonal transitions and promotional events, ensuring smooth execution and alignment with Target's visual standards.
Education
Bachelors - Sports Business
Arizona State
Tempe, AZ05.2026
Skills
- Sales and upselling
- Flexibility
- Excellent communication
- Public speaking
- Customer relationship management (CRM)
- Customer service
Certification
- Alcohol handler’s license
- Food handler and servers certification
Timeline
Experience Coordinator
Arizona Cardinals
09.2024 - 01.2025
Golf Associate
Dicks Sporting Goods
01.2024 - Current
Style Specialist
Target
01.2020 - 06.2024
Bachelors - Sports Business
Arizona State