Professional with a strong work ethic and exceptional customer service skills. Proven ability to multitask effectively and maintain composure in high-pressure situations, ensuring accurate data entry and clear communication to support public safety initiatives. Committed to enhancing guest engagement and satisfaction.
Overview
5
5
years of professional experience
Work History
Back Server
Blanco Reserva
Paradise Valley
12.2024 - Current
Assisted servers in meeting guest needs by quickly refilling drinks, providing additional utensils, and addressing any concerns
Improved table turnover rate with swift bussing of dishes and efficient resetting of dining areas
Served food and beverages promptly with focused attention to customer needs
Maintained clean and organized dining areas to uphold restaurant hygiene standards
Police Dispatcher
Tule River Tribal Police Department
Porterville
01.2024 - 09.2024
Handled sensitive situations with professionalism, maintaining confidentiality while collecting necessary information from callers for effective intervention
Maintained a calm and reassuring presence during high-pressure situations, ensuring clear communication between callers, officers, and other agencies involved in emergency response
Supported public safety initiatives by gathering relevant data from callers for accurate dispatching of appropriate resources
Used specialized software to track and maintain case incident numbers and logs
Contributed to officer safety by diligently monitoring radio traffic and providing timely status checks
Maintained a high level of accuracy in data entry, ensuring all incident reports were complete and uptodate
Store Clerk
Eagle Feather Trading Post 1
Porterville
10.2019 - 01.2024
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance
Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers
Assisted customer by locating items, processing payments, and carrying out heavy purchases
Performed inventory control, such as counting, and stocking merchandise
Helped customers complete purchases, locate items, and join reward programs