Shane Granzow
Queen Creek
Summary
Dynamic shift management professional with a proven track record of leading teams and optimizing daily operations to drive efficiency and productivity. Recognized for fostering a collaborative team environment while consistently achieving results in fast-paced and changing conditions. Expertise in conflict resolution and effective time management ensures smooth operations and high reliability. Committed to flexibility and adaptability, ready to meet the evolving needs of the organization.
Overview
5
5
years of professional experience
Work History
Shift Lead
Culvers
Queen Creek, AZ
06.2021 - Current
- Open and close the store
- Cook food including meats, fish, and salads.
- Supervised team members to ensure efficient workflow and high-quality service during peak hours.
- Trained new employees on operational procedures, fostering a culture of teamwork and accountability.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Kept employees operating productively and working on task to meet business and customer needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Worked in a fast pace area, and had to adapt quickly to new standards or practices that changed throughout the time working.
- Completed cash and credit card transactions accurately using POS software.
- Resolved conflicts between employees to maintain positive and productive work environments.
Education
Associates Degree - Artz
CGCC
Chandler, AZ07-2025
Skills
- Serving
- Food handling
- Customer service
- Food service
- Food safety
- Restaurant experience
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Workplace safety
- Conflict resolution
Languages
English
Native or Bilingual
Timeline
Shift Lead
Culvers
06.2021 - Current
Associates Degree - Artz
CGCC