Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Shane Hart

Apache Junction

Summary

Dynamic professional with a proven track record at Planet Fitness Gym, excelling in membership management and sales enhancement strategies. Recognized for attention to detail and effective multitasking, I foster strong customer relationships while optimizing service delivery. Committed to continuous improvement and teamwork, I thrive in high-pressure environments to achieve organizational goals.

Overview

7
7
years of professional experience

Work History

Membership Services Representative

Planet Fitness Gym
08.2023 - 03.2025
  • Assisted prospective and established members in person or by telephone.
  • Helped members navigate systems, pay for services and resolve different concerns.
  • Created successful sales presentations to highlight membership, overcome objections and close sales.
  • Maintained strict safety standards facility-wide and with every group.
  • Led tours of facility to show prospects amenities and other benefits of membership.
  • Supported new members by facilitating connections with established participants and smooth integration into activities.

Street Sweeper Operator

Clean Sweep Property Services
01.2021 - 04.2023
  • Optimized route efficiency using GPS technology, effectively reducing fuel consumption and overall operating costs.
  • Upheld positive relationships with community members through courteous interactions while performing street sweeping duties.
  • Exhibited strong attention to detail in identifying areas requiring additional cleaning or maintenance efforts.
  • Contributed to a cleaner urban environment through diligent removal of trash, leaves, and other debris from streets.

R and R Technician

James Auto Care
12.2017 - 12.2021
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.

Education

General Studies

North Marion High School
Aurora, OR
06-2007

Skills

  • Membership management
  • Detail-oriented data management
  • Skilled in customer relationship management software
  • Sales enhancement strategies
  • Teamwork orientation
  • Stress tolerance

  • Route planning
  • Attention to detail
  • Effective multitasking
  • Works Well Under Pressure
  • Organization
  • Work Planning and Prioritization

Accomplishments

    Active Duty: United States Navy 2+years

Timeline

Membership Services Representative

Planet Fitness Gym
08.2023 - 03.2025

Street Sweeper Operator

Clean Sweep Property Services
01.2021 - 04.2023

R and R Technician

James Auto Care
12.2017 - 12.2021

General Studies

North Marion High School
Shane Hart