Shane Hart
Apache Junction
Summary
Dynamic professional with a proven track record at Planet Fitness Gym, excelling in membership management and sales enhancement strategies. Recognized for attention to detail and effective multitasking, I foster strong customer relationships while optimizing service delivery. Committed to continuous improvement and teamwork, I thrive in high-pressure environments to achieve organizational goals.
Overview
7
7
years of professional experience
Work History
Membership Services Representative
Planet Fitness Gym
08.2023 - 03.2025
- Assisted prospective and established members in person or by telephone.
- Helped members navigate systems, pay for services and resolve different concerns.
- Created successful sales presentations to highlight membership, overcome objections and close sales.
- Maintained strict safety standards facility-wide and with every group.
- Led tours of facility to show prospects amenities and other benefits of membership.
- Supported new members by facilitating connections with established participants and smooth integration into activities.
Street Sweeper Operator
Clean Sweep Property Services
01.2021 - 04.2023
- Optimized route efficiency using GPS technology, effectively reducing fuel consumption and overall operating costs.
- Upheld positive relationships with community members through courteous interactions while performing street sweeping duties.
- Exhibited strong attention to detail in identifying areas requiring additional cleaning or maintenance efforts.
- Contributed to a cleaner urban environment through diligent removal of trash, leaves, and other debris from streets.
R and R Technician
James Auto Care
12.2017 - 12.2021
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Education
General Studies
North Marion High School
Aurora, OR06-2007
Skills
- Membership management
- Detail-oriented data management
- Skilled in customer relationship management software
- Sales enhancement strategies
- Teamwork orientation
- Stress tolerance
- Route planning
- Attention to detail
- Effective multitasking
- Works Well Under Pressure
- Organization
- Work Planning and Prioritization
Accomplishments
Active Duty: United States Navy 2+years
Timeline
Membership Services Representative
Planet Fitness Gym
08.2023 - 03.2025
Street Sweeper Operator
Clean Sweep Property Services
01.2021 - 04.2023
R and R Technician
James Auto Care
12.2017 - 12.2021
General Studies
North Marion High School
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