Shanice Todacheenie
Winslow
Summary
Dynamic Shift Manager with a proven track record at McDonald's, excelling in team development and customer service. Skilled in cash handling and employee training, I implemented quality control measures that enhanced product consistency and reduced waste. Committed to optimizing operations and fostering a collaborative work environment for improved performance.
Overview
10
10
years of professional experience
Work History
Shift Manager
McDonald's
Winslow, AZ
07.2019 - Current
- Supervised team of crew members to ensure adherence to operational standards.
- Managed daily shift operations, optimizing workflow efficiency and service delivery.
- Trained new employees on procedures, safety protocols, and customer service excellence.
- Implemented quality control measures to maintain product consistency and safety compliance.
- Coordinated inventory management, reducing waste through effective stock monitoring practices.
- Encouraged teamwork and communication among staff to improve shift performance metrics.
Crew Member
Church’s Chicken
Winslow, AZ
07.2016 - 06.2018
- Delivered exceptional customer service in fast-paced environment.
- Prepared and cooked menu items following safety and quality standards.
- Maintained cleanliness of kitchen and dining areas to ensure compliance with health regulations.
- Operated kitchen equipment safely and efficiently, minimizing downtime during peak hours.
Education
No Degree -
Navajo County For Success Institute
Holbrook, AZSkills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Opening and closing procedures
- Team development
Timeline
Shift Manager
McDonald's
07.2019 - Current
Crew Member
Church’s Chicken
07.2016 - 06.2018
No Degree -
Navajo County For Success Institute